{"id":8648,"date":"2014-09-12T09:55:46","date_gmt":"2014-09-12T09:55:46","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=8648"},"modified":"2014-09-12T09:55:46","modified_gmt":"2014-09-12T09:55:46","slug":"crm-email-manager-service-failed-to-start","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/09\/12\/crm-email-manager-service-failed-to-start\/","title":{"rendered":"CRM Email Manager Service failed to start"},"content":{"rendered":"<p>One of the strong features SageCRM provides is E-Mail functionality. This is the reason why we push all our customers to use email outbound and inbound functionalities to the maximum. Now when it comes to inbound emailing, we must know how to handle various issues that are associated with Email Manager Service. You will find several tips and tricks in this regards all over my blog. I will discuss one such tip today where I was facing issues starting up the CRM E-mail manager service.<br \/>\n<span style=\"color: #993300;\"><em><strong>New Stuff:\u00a0<\/strong><\/em><\/span> <a title=\"Linked selection fields through client side scripting\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/09\/11\/linked-selection-fields-through-client-side-scripting\/\" target=\"_blank\">Linked selection fields through client side scripting<\/a><br \/>\nFor one of my customers I had implemented inbound email functionality. Functionality was working properly on my development machine. Then I moved this functionality to another machine for testing purpose. This machine had multiple CRM instances installed and inbound emails stopped working. To my surprise I found \u201c<strong>CRM Email Manager Service<\/strong>\u201d in stopped state however at the time of starting service manually I faced below error.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/09\/Img1.jpg\" target=\"_blank\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-8649 size-full\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/09\/Img1.jpg\" alt=\"Img1\" width=\"822\" height=\"565\" \/><\/a><br \/>\nI followed the path in Service properties to check what\u2019s going wrong.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/09\/Img21.jpg\" target=\"_blank\"><img decoding=\"async\" class=\"aligncenter wp-image-8650 size-full\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/09\/Img21.jpg\" alt=\"Img2\" width=\"420\" height=\"473\" \/><\/a><br \/>\nI navigated to above shown path, and the \u201c<strong>eWareEmailManager.exe<\/strong>\u201d file was not present. Now what next? After few minute I realized that my \u201c<strong>CRM<\/strong>\u201d is installed in \u201c<strong>C<\/strong>\u201d drive. Then I went to \u201c<strong>Registry Editor<\/strong>\u201d by typing \u201c<strong>regedit<\/strong>\u201d in run.\u00a0\u00a0 Expand \u201c <strong>HKEY_LOCAL_MACHINE | System | CurrentControlSet | Service \u201c <\/strong>as shown below.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/09\/Img3.png\" target=\"_blank\"><img decoding=\"async\" class=\"aligncenter wp-image-8651 size-full\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/09\/Img3.png\" alt=\"Img3\" width=\"218\" height=\"517\" \/><\/a><br \/>\nSelect\u00a0 \u201c<strong>Email Manager<\/strong>\u201d<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/09\/Img4.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8652 size-full\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/09\/Img4.png\" alt=\"Img4\" width=\"218\" height=\"243\" \/><\/a><br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/09\/Img5.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8653 size-full\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/09\/Img5.png\" alt=\"Img5\" width=\"528\" height=\"182\" \/><\/a><br \/>\nRight click on \u201c<strong>Image path<\/strong>\u201d and select <strong>modify<\/strong>.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/09\/Img6.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8654 size-full\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/09\/Img6.png\" alt=\"Img6\" width=\"397\" height=\"178\" \/><\/a><br \/>\nGive the required path.<br \/>\nSelect \u201c<strong>OK<\/strong>\u201d<br \/>\nSimilarly you need to change path of \u201c<strong>CRMIndexerService<\/strong>\u201d and \u201c<strong>CRMEscalationService<\/strong>\u201d if required.<br \/>\nFinally give \u201c<strong>iisreset<\/strong>\u201d.<br \/>\nAfter doing these changes try restarting the service again and it should work.<br \/>\n<span style=\"color: #993300;\"><em><strong>Also Read:<\/strong><\/em><\/span><br \/>\n1) <a title=\"Sorting Country Selection\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2011\/04\/16\/sorting-country-selection\/\" target=\"_blank\">Sorting Country Selection<\/a><br \/>\n2) <a title=\"Dropdown Sync in Sage CRM System\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2011\/10\/13\/dropdown-sync-in-sage-crm-system\/\" target=\"_blank\">Dropdown Sync in Sage CRM System<\/a><br \/>\n3) <a title=\"Changing max allowable length of Text field using Jquery\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/03\/11\/changing-max-allowable-length-of-text-field-using-jquery\/\" target=\"_blank\">Changing max allowable length of Text field using Jquery<\/a><br \/>\n4) <a title=\"Limit number of characters in Sage CRM fields\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/08\/18\/limit-number-of-characters-in-sage-crm-fields\/\" target=\"_blank\">Limit number of characters in Sage CRM fields<\/a><br \/>\n5) <a title=\"Sage CRM and IIS authentication settings\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/09\/06\/sage-crm-and-iis-authentication-settings\/\" target=\"_blank\">Sage CRM and IIS authentication settings<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the strong features SageCRM provides is E-Mail functionality. This is the reason why we push all our customers to use email outbound and inbound functionalities to the maximum. Now when it comes to inbound emailing, we must know how to handle various issues that are associated with Email Manager Service. You will find\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/09\/12\/crm-email-manager-service-failed-to-start\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[131,138,149,231,332,360,1],"tags":[793,1042,1091,1128,1561,2271,2350],"class_list":["post-8648","post","type-post","status-publish","format-standard","hentry","category-email","category-error","category-failed","category-manager","category-sage-crm","category-service","category-uncategorized","tag-crm","tag-email","tag-error","tag-failed","tag-manager","tag-service","tag-start"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CRM Email Manager Service failed to start - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/09\/12\/crm-email-manager-service-failed-to-start\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM Email Manager Service failed to start - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"One of the strong features SageCRM provides is E-Mail functionality. This is the reason why we push all our customers to use email outbound and inbound functionalities to the maximum. Now when it comes to inbound emailing, we must know how to handle various issues that are associated with Email Manager Service. 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