{"id":90,"date":"2009-03-03T14:04:00","date_gmt":"2009-03-03T14:04:00","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=90"},"modified":"2009-03-03T14:04:00","modified_gmt":"2009-03-03T14:04:00","slug":"90","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/03\/03\/90\/","title":{"rendered":""},"content":{"rendered":"

Communication Save Problem<\/strong><\/p>\n

Sometimes when you customize the Communications area in Sage CRM, the communication not gets saved and returns back you on new communication entry screen from the below mentioned scenarios.<\/p>\n

1. creating a new task or appointment through mass communications or
2. through document merge functionality? <\/p>\n

If this is the problem of your concern, then here is the solution for the same
\u2022 Check, whether you have made any field on the \u201cFor\u201d block of Communication field as mandatory (field level security). <\/p>\n

What happens is, whenever you create record in communications from above two scenarios, the \u201cFor Block\u201d is no more available, but while saving the record it considers the For block and if some fields are mandatory on this For Block it will not allow user to save the same.<\/p>\n

\u2022 In order to resolve this, you need to trap the actions from where the new communication gets created and accordingly set mandatory criterion for the required field.<\/p>\n","protected":false},"excerpt":{"rendered":"

Communication Save Problem Sometimes when you customize the Communications area in Sage CRM, the communication not gets saved and returns back you on new communication entry screen from the below mentioned scenarios. 1. creating a new task or appointment through mass communications or 2. through document merge functionality? If this is the problem of your\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[2488],"class_list":["post-90","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-uncategorized"],"yoast_head":"\n- Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/03\/03\/90\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"- Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Communication Save Problem Sometimes when you customize the Communications area in Sage CRM, the communication not gets saved and returns back you on new communication entry screen from the below mentioned scenarios. 1. creating a new task or appointment through mass communications or 2. through document merge functionality? 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