{"id":9054,"date":"2014-10-30T15:45:39","date_gmt":"2014-10-30T15:45:39","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=9054"},"modified":"2014-10-30T15:45:39","modified_gmt":"2014-10-30T15:45:39","slug":"link-customer-functionality-in-gumu-for-sage-crm-sage-erp-x3","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/10\/30\/link-customer-functionality-in-gumu-for-sage-crm-sage-erp-x3\/","title":{"rendered":"Link Customer functionality in GUMU for Sage CRM \u2013 Sage ERP X3"},"content":{"rendered":"<p>Our <a title=\"GUMU for Sage CRM \u2013 Sage ERP X3 Integration\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/05\/31\/gumu-for-sage-crm-sage-erp-x3-integration\/\" target=\"_blank\">GUMU for Sage CRM \u2013 Sage ERP X3<\/a> integrates Sage ERP X3 system with Sage CRM on a real time, bi-directional basis. In our last post, we have gone through <a title=\"GUMU for Sage CRM- Sage ERP X3 \u2013 Sage ERP X3 Side Configuration\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/09\/25\/gumu-for-sage-crm-sage-erp-x3-sage-erp-x3-side-configuration\/\" target=\"_blank\">how to configure our GUMU from Sage ERP X3 side.<\/a><br \/>\nIn this blog post, we will go through \u2018Link customer\u2019 functionality present in GUMU. Using GUMU, user can create and <a title=\"Promote Customer from Sage CRM to Sage ERP X3\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/09\/24\/promote-customer-from-sage-crm-to-sage-erp-x3\/\" target=\"_blank\">promote new customers from Sage CRM to Sage ERP X3<\/a> or vice versa. After successful promotion, a new customer will be created in Sage ERP X3. But there can be cases where a customer already exists in Sage ERP X3 as well as in Sage CRM as a Company but is not linked.<br \/>\n<strong><em><span style=\"color: #993300;\">New Stuff<\/span>:<\/em> <\/strong><em><a title=\"Default quote expiration\/Delivery date setting in Sage CRM\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/09\/25\/default-quote-expirationdelivery-date-setting-in-sage-crm\/\" target=\"_blank\">Default quote expiration\/Delivery date setting in Sage CRM<\/a><strong><br \/>\n<\/strong><\/em><br \/>\nIn such cases, user would prefer to link both the records instead of creating duplicate record. To handle this situation, we have provided \u201c<strong>Link Customer<\/strong>\u201d feature in our GUMU integration. Below are the steps to Link a customer:<br \/>\n1.\u00a0\u00a0\u00a0 Navigate to Sage CRM Company which you want to link with ERP X3 customer.<br \/>\n2.\u00a0\u00a0\u00a0Go to \u201c<strong>Summary<\/strong>\u201d tab to view \u201c<strong>Link Customer<\/strong>\u201d button.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/10\/Image061.png\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-9075\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/10\/Image061.png\" alt=\"Image06\" width=\"624\" height=\"327\" \/><\/a><br \/>\n3.\u00a0\u00a0\u00a0 Click on \u201c<strong>Link Customer<\/strong>\u201d button to view Link Page with the Sage ERP X3 customer list.<br \/>\n4.\u00a0\u00a0\u00a0 Select the Sage ERP X3 customer which you want to link with your Sage CRM Company and click on <strong>LINK<\/strong> button.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/10\/link1.jpg\"><img decoding=\"async\" class=\"aligncenter size-large wp-image-9074\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/10\/link1-1024x442.jpg\" alt=\"link\" width=\"595\" height=\"256\" \/><\/a><br \/>\nThis will link the customer.<br \/>\n<em><strong>Note<\/strong>: The customer list displayed in this screen contains only those customer numbers which are present in ERP X3 but not in Sage CRM.<br \/>\n<\/em><br \/>\n5.\u00a0\u00a0\u00a0 Once successfully linked, Sage CRM Company would be linked with Sage ERP X3 customer and all the contacts and addresses for them will be synched from Sage ERP X3 to Sage CRM for that particular customer. Also customer number can be seen in the Sage CRM Summary screen.<br \/>\n<strong><span style=\"color: #993300;\">Also Read<\/span>:<\/strong><br \/>\n1.\u00a0<a title=\"GUMU for Sage CRM- Sage ERP X3 \u2013 Sage ERP X3 Side Configuration\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/09\/25\/gumu-for-sage-crm-sage-erp-x3-sage-erp-x3-side-configuration\/\" target=\"_blank\">GUMU for Sage CRM- Sage ERP X3 \u2013 Sage ERP X3 Side Configuration<\/a><br \/>\n2.\u00a0<a title=\"Default quote expiration\/Delivery date setting in Sage CRM\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/09\/25\/default-quote-expirationdelivery-date-setting-in-sage-crm\/\" target=\"_blank\">Default quote expiration\/Delivery date setting in Sage CRM<\/a><br \/>\n3.\u00a0<a title=\"Synchronization Setting in GUMU for Sage CRM \u2013 Sage ERP X3\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/09\/24\/synchronization-setting-in-gumu-for-sage-crm-sage-erp-x3\/\" target=\"_blank\">Synchronization Setting in GUMU for Sage CRM \u2013 Sage ERP X3<\/a><br \/>\n4.\u00a0<a title=\"GUMU for Sage CRM- Sage ERP X3 \u2013 Sage ERP X3 Side Configuration\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/09\/25\/gumu-for-sage-crm-sage-erp-x3-sage-erp-x3-side-configuration\/\" target=\"_blank\">GUMU for Sage CRM \u2013 ERP X3 \u2013 GUMU Sage CRM side Configuration<\/a><br \/>\n5.\u00a0<a title=\"GUMU for Sage CRM \u2013 ERP X3 \u2013 Import Product\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/09\/24\/gumu-for-sage-crm-erp-x3-import-product\/\" target=\"_blank\">GUMU for Sage CRM \u2013 ERP X3 \u2013 Import Product<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our GUMU for Sage CRM \u2013 Sage ERP X3 integrates Sage ERP X3 system with Sage CRM on a real time, bi-directional basis. In our last post, we have gone through how to configure our GUMU from Sage ERP X3 side. In this blog post, we will go through \u2018Link customer\u2019 functionality present in GUMU.\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/10\/30\/link-customer-functionality-in-gumu-for-sage-crm-sage-erp-x3\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1238,1285,1306,1517,2189,2618],"class_list":["post-9054","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-gumu","tag-gumuerpx3","tag-gumux3","tag-link","tag-sageerpx3","tag-x3"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Link Customer functionality in GUMU for Sage CRM \u2013 Sage ERP X3 - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/10\/30\/link-customer-functionality-in-gumu-for-sage-crm-sage-erp-x3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Link Customer functionality in GUMU for Sage CRM \u2013 Sage ERP X3 - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Our GUMU for Sage CRM \u2013 Sage ERP X3 integrates Sage ERP X3 system with Sage CRM on a real time, bi-directional basis. 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