{"id":9341,"date":"2014-12-30T11:18:27","date_gmt":"2014-12-30T11:18:27","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=9341"},"modified":"2023-10-04T06:57:50","modified_gmt":"2023-10-04T06:57:50","slug":"gumu-tips-unable-to-access-sagecrmplugin-sagecrm-object","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/12\/30\/gumu-tips-unable-to-access-sagecrmplugin-sagecrm-object\/","title":{"rendered":"GUMU Tips \u2013 Unable to access SageCRMPlugin.SageCRM Object"},"content":{"rendered":"

Our GUMU for Sage CRM \u2013 Sage 100 integration is a bi-directional integration link where any changes made to sage 100 reflect to Sage CRM on a real time basis and vice versa. In our previous blog post, we went through steps to install <\/a>and configure GUMU module at Sage 100 server<\/a>.\u00a0 In this blog post, we will discuss about the errors which a user may face while updating records from Sage 100 to Sage CRM.
\nNew Stuff<\/strong><\/span>: Creating Quote and Order for Non-Linked Customer in Sage CRM using GUMU Integration<\/a>
\nIssue:<\/strong><\/span>\u00a0 \u201cUnable to access SageCRMPlugin.SageCRM Object.\u201d
\n\"Image01\"<\/a>
\nAfter implementing the changes which are required for real time updates from Sage 100 to Sage CRM, at times user may come across with an error message saying \u201cUnable to access SageCRMPlugin.SageCRM Object.\u201d<\/p>\n

Location where it occurs<\/strong><\/span>: This issue may occur in sage 100 applications while saving particular customer record from Customer\/Contact\/Address Maintenance screen.
\nReason:<\/strong><\/span> One of the major reasons for this error message can be one of the following,
\n1.\u00a0\u00a0 GUMU workstation is not installed on Sage 100 ERP and Sage CRM server.
\n2.\u00a0\u00a0 A windows domain user used in Impersonation section of GUMU configuration doesn\u2019t have enough rights to access the GUMU Integration files.
\n3.\u00a0\u00a0 Sage CRM URL is not accessible from the Sage 100 ERP server.
\nSolution<\/strong><\/span>: For resolving above error, please follow below steps.
\n1.\u00a0\u00a0 On Sage 100 server: Please check if GUMU workstation is installed in Sage 100 ERP server. If it is already installed, then try giving rights to GUMU installation directory and then check if records are getting updated from Sage 100 ERP to Sage CRM.
\n2.\u00a0\u00a0 Please re-verify the Sage CRM details entered in the GUMU module configuration and if it is correct. Also check if Sage CRM users have enough rights to connect to Sage CRM web services.
\n3.\u00a0\u00a0 On Sage 100 Workstation where user is getting error: Please check if it has enough rights to access GUMU workstation files from the Sage 100 ERP Server.
\n4.\u00a0\u00a0 Also check by installing GUMU workstation setup on the workstation machine where you are getting this error.
\nYou can find the GUMU workstation setup in the GUMU installation directory at Sage CRM server.
\nThis should solve the problem. In any case, you can always contact us for GUMU support at Sage@Greytrix.com<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Our GUMU for Sage CRM \u2013 Sage 100 integration is a bi-directional integration link where any changes made to sage 100 reflect to Sage CRM on a real time basis and vice versa. In our previous blog post, we went through steps to install and configure GUMU module at Sage 100 server.\u00a0 In this blog\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73,192,332],"tags":[1238,1274,1286,2187,2474],"class_list":["post-9341","post","type-post","status-publish","format-standard","hentry","category-configuration","category-integration-sage-crm","category-sage-crm","tag-gumu","tag-gumu-tips","tag-gumumas","tag-sagecrmplugin","tag-troubleshooting"],"yoast_head":"\nGUMU Tips \u2013 Unable to access SageCRMPlugin.SageCRM Object - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/12\/30\/gumu-tips-unable-to-access-sagecrmplugin-sagecrm-object\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GUMU Tips \u2013 Unable to access SageCRMPlugin.SageCRM Object - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Our GUMU for Sage CRM \u2013 Sage 100 integration is a bi-directional integration link where any changes made to sage 100 reflect to Sage CRM on a real time basis and vice versa. 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