{"id":9519,"date":"2015-01-19T09:29:05","date_gmt":"2015-01-19T09:29:05","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=9519"},"modified":"2015-01-19T09:29:05","modified_gmt":"2015-01-19T09:29:05","slug":"error-opening-pdf-files-in-internet-explorer-9","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/01\/19\/error-opening-pdf-files-in-internet-explorer-9\/","title":{"rendered":"Error Opening PDF files in Internet Explorer 9"},"content":{"rendered":"<p>This will be a shortest blog topic ever we had posted on our blog site \ud83d\ude42 Well, while working on one of the implementation our team has encountered a weird issue which is related to version of a browser &amp; PDF reader.<br \/>\n<strong><span style=\"color: #993300;\"><em>New Stuff:<\/em><\/span>\u00a0<\/strong><a title=\"Pipeline failure with regional currency configurations\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/01\/15\/pipeline-failure-with-regional-currency-configurations\/\" target=\"_blank\">Pipeline failure with regional currency configurations<\/a><br \/>\nWhile checking the email functionality of Sage CRM, a PDF file was added as an attachment with the email. However, when the email was opened by the recipient he was not able to view the contents properly. Below is the screenshot added for your reference. Here, pdf file was opened in a separate tab instead of opening it on pdf reader.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2015\/01\/IMG11.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-large wp-image-9520\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2015\/01\/IMG11-1024x522.jpg\" alt=\"IMG1\" width=\"595\" height=\"303\" \/><\/a><br \/>\nWell, on checking the various solutions given by experts on google we came to know that this is a known issue of Internet Explorer (IE) v9 which is restricting PDF reader to display the file content. \u00a0So, to rectify this we applied below given settings on PDF reader.<br \/>\n<strong>Steps to apply settings:<\/strong><br \/>\n1. Open Adobe Reader.<br \/>\n2. Go to <strong>Edit<\/strong> tab.<br \/>\n3. Select <strong>Preferences<\/strong> options<br \/>\n4. Go to <strong>Internet<\/strong> option<br \/>\n5. Now, Uncheck <strong>&#8220;Display PDF in browser.&#8221;<\/strong> Checkbox.<br \/>\n6. Click <strong>Ok<\/strong> button.<br \/>\nNow, users are able to view the document properly without any issue. Also, a observation was made by team that PDF files are working properly on latest Internet Explorer browsers.<br \/>\n<span style=\"color: #993300;\"><em><strong>Also Read:<\/strong><\/em><\/span><br \/>\n1.\u00a0<a title=\"View Sage CRM Reports in PDF format from any Sage CRM screen\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/10\/30\/view-sage-crm-reports-in-pdf-format-from-any-sage-crm-screen\/\" target=\"_blank\">View Sage CRM Reports in PDF format from any Sage CRM screen<\/a><br \/>\n2.\u00a0<a title=\"Get impressive PDF Reports by adjusting Report Styles in Sage CRM \u2013 Part 2\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/09\/24\/get-impressive-pdf-reports-by-adjusting-report-styles-in-sage-crm-part-2\/\" target=\"_blank\">Get impressive PDF Reports by adjusting Report Styles in Sage CRM \u2013 Part 2<\/a><br \/>\n3.\u00a0<a title=\"Export to Excel and Export to PDF functionality on Sage CRM Self Service lists\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/12\/07\/export-to-excel-and-export-to-pdf-functionality-on-sage-crm-self-service-lists\/\" target=\"_blank\">Export to Excel and Export to PDF functionality on Sage CRM Self Service lists<\/a><br \/>\n4.\u00a0<a title=\"Generate Excel\/PDF reports on standard Sage CRM entities externally\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2010\/08\/18\/generate-excelpdf-reports-on-standard-sage-crm-entities-externally\/\" target=\"_blank\">Generate Excel\/PDF reports on standard Sage CRM entities externally<\/a><br \/>\n5.\u00a0<a title=\"Printing current Sage CRM Screens to PDF\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/08\/27\/printing-current-sage-crm-screens-to-pdf\/\" target=\"_blank\">Printing current Sage CRM Screens to PDF<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This will be a shortest blog topic ever we had posted on our blog site \ud83d\ude42 Well, while working on one of the implementation our team has encountered a weird issue which is related to version of a browser &amp; PDF reader. New Stuff:\u00a0Pipeline failure with regional currency configurations While checking the email functionality of\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/01\/19\/error-opening-pdf-files-in-internet-explorer-9\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[126,281,332],"tags":[1095,1753],"class_list":["post-9519","post","type-post","status-publish","format-standard","hentry","category-download","category-pdf","category-sage-crm","tag-error-opening-pdf-files","tag-pdf"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Error Opening PDF files in Internet Explorer 9 - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/01\/19\/error-opening-pdf-files-in-internet-explorer-9\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Error Opening PDF files in Internet Explorer 9 - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"This will be a shortest blog topic ever we had posted on our blog site \ud83d\ude42 Well, while working on one of the implementation our team has encountered a weird issue which is related to version of a browser &amp; PDF reader. 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