{"id":9711,"date":"2015-02-12T09:10:39","date_gmt":"2015-02-12T09:10:39","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=9711"},"modified":"2015-02-12T09:10:39","modified_gmt":"2015-02-12T09:10:39","slug":"error-exporting-reports-to-excel-in-crm-part-3","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/02\/12\/error-exporting-reports-to-excel-in-crm-part-3\/","title":{"rendered":"Error exporting reports to excel in CRM part 3"},"content":{"rendered":"<p style=\"text-align: justify;\">Hi Folks!!! We have been writing blogs explaining issues being faced while exporting reports data in Excel from the time Tomcat was introduced. \u00a0Today I will discuss one more such issue I faced recently due to silly configuration mistake of report generator memory.<\/p>\n<p><strong><em><span style=\"color: #993300;\">New Stuff:<\/span><\/em>\u00a0<\/strong><a title=\"An overview of Greytrix\u2019s Sage CRM Migration Services.\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/02\/09\/an-overview-of-greytrixs-sage-crm-migration-services\/\" target=\"_blank\">An overview of Greytrix\u2019s Sage CRM Migration Services.<\/a><\/p>\n<p style=\"text-align: justify;\">I had all my excel exports working properly, but slow and taking time. My consultants tried some configurations and ended up crashing everything by a silly configuration. Suddenly we started receiving below error on excel export of reports.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2015\/02\/IMG3.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter  wp-image-9712\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2015\/02\/IMG3.jpg\" alt=\"IMG3\" width=\"804\" height=\"411\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">On further checking the logs we found <strong>\u201cReport generation failed\u201d <\/strong>tag line logged in SageCRM System logs which clearly indicated that error is related memory.<\/p>\n<p><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2015\/02\/IMG2.png\"><img decoding=\"async\" class=\"aligncenter  wp-image-9713\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2015\/02\/IMG2.png\" alt=\"IMG2\" width=\"811\" height=\"174\" \/><\/a><br \/>\nWe tried many settings on the lines of error messages; some were horrible configurations in Tomcat files. Nothing worked.<\/p>\n<p style=\"text-align: justify;\">It turned up that my consultant had configured \u201c<strong>Report generator maximum memory (KB)<\/strong>\u201d size value even greater that the available RAM on that machine.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2015\/02\/IMG12.jpg\"><img decoding=\"async\" class=\"aligncenter  wp-image-9714\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2015\/02\/IMG12.jpg\" alt=\"IMG1\" width=\"761\" height=\"495\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Ideally <strong>512<\/strong> <strong>KB<\/strong> will be more than enough for decent size of reports. Setting this value and saving, excel export for reports started working.<\/p>\n<p><em><span style=\"color: #993300;\"><strong>Also Read:<\/strong><\/span><\/em><br \/>\n1. <a title=\"Error exporting reports to excel in CRM part 2\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2012\/06\/26\/error-exporting-reports-to-excel-in-crm-part-2\/\" target=\"_blank\">Error exporting reports to excel in CRM part 2<\/a><br \/>\n2. <a title=\"Error exporting reports to excel in CRM\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2010\/04\/22\/error-exporting-reports-to-excel-in-crm\/\" target=\"_blank\">Error exporting reports to excel in CRM<\/a><br \/>\n3. <a title=\"Error Opening PDF files in Internet Explorer 9\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/01\/19\/error-opening-pdf-files-in-internet-explorer-9\/\" target=\"_blank\">Error Opening PDF files in Internet Explorer 9<\/a><br \/>\n4. <a title=\"Sage CRM File Upload Limitation setting\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/12\/30\/sage-crm-file-upload-limitation-setting\/\" target=\"_blank\">Sage CRM File Upload Limitation setting<\/a><br \/>\n5. <a title=\"Desktop Size Limitation\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2011\/12\/06\/desktop-size-limitation\/\" target=\"_blank\">Desktop Size Limitation<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hi Folks!!! We have been writing blogs explaining issues being faced while exporting reports data in Excel from the time Tomcat was introduced. \u00a0Today I will discuss one more such issue I faced recently due to silly configuration mistake of report generator memory. New Stuff:\u00a0An overview of Greytrix\u2019s Sage CRM Migration Services. I had all\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/02\/12\/error-exporting-reports-to-excel-in-crm-part-3\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[122,138,146,332,1],"tags":[1091,1107,1117,1920],"class_list":["post-9711","post","type-post","status-publish","format-standard","hentry","category-document-sage-crm","category-error","category-export-to-excel","category-sage-crm","category-uncategorized","tag-error","tag-excel","tag-export-to-excel","tag-report"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Error exporting reports to excel in CRM part 3 - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/02\/12\/error-exporting-reports-to-excel-in-crm-part-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Error exporting reports to excel in CRM part 3 - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Hi Folks!!! We have been writing blogs explaining issues being faced while exporting reports data in Excel from the time Tomcat was introduced. \u00a0Today I will discuss one more such issue I faced recently due to silly configuration mistake of report generator memory. New Stuff:\u00a0An overview of Greytrix\u2019s Sage CRM Migration Services. 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We have been writing blogs explaining issues being faced while exporting reports data in Excel from the time Tomcat was introduced. \u00a0Today I will discuss one more such issue I faced recently due to silly configuration mistake of report generator memory. New Stuff:\u00a0An overview of Greytrix\u2019s Sage CRM Migration Services. 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