{"id":9821,"date":"2015-02-28T09:42:29","date_gmt":"2015-02-28T09:42:29","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=9821"},"modified":"2015-02-28T09:42:29","modified_gmt":"2015-02-28T09:42:29","slug":"sage-erp-x3-integration-with-sage-crm-troubleshooting-tips-2","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/02\/28\/sage-erp-x3-integration-with-sage-crm-troubleshooting-tips-2\/","title":{"rendered":"Sage ERP X3 integration with Sage CRM \u2013 Troubleshooting Tips"},"content":{"rendered":"

Recently, we released, GUMU for Sage CRM \u2013 Sage ERP X3 integration<\/a>. Our GUMU for Sage CRM \u2013 Sage ERP X3 is a real time, bidirectional link. In this blog, we will go through an Error message which user may face while using integration and it\u2019s possible solution.
\nNew Stuff<\/strong><\/span> :GUMU Sage ERP X3 integration with the new Sage CRM v 7.3<\/a>
\nError Message <\/strong>:<\/strong> \u201cError while reading webservices description. Please contact your system administrator for more details.\u201d
\nIn Sage CRM system integrated with Sage ERP X3 using GUMU™ integration, while accessing GUMU tabs or using any other GUMU functionality user may come across this error message.
\n\"image001\"<\/a>
\n 
\nReason:<\/strong> In GUMU™ integration, we have used Sage ERP web services to connect to ERP X3. While connecting to ERP, there could be a possibility that the Sage ERP X3 web service pool which is used in configuration is stopped.
\nSolution<\/strong>: To resolve this issue, user will need to check below points.
\na.Check if your webservice pool is started or not, follow below steps for the same:<\/strong>
\n– In your Sage ERP X3 server\u2019s Internet explorer browser, go to below URL http:\/\/localhost:28880\/root\/
\n– Click on \u201cWebservice server<\/strong>\u201d tab.
\n– This will show you, the XML with list of web service pool started. Check for the web service pool you configured with Sage CRM for GUMU integration. You will find status for the pool in \u201cstatelib\u201d attribute of this XML.
\n– If it is \u201cstopped<\/strong>\u201d, click on Start button (Please refer below screenshot for the same) to start the pool.
\n\"image002\"<\/a>
\nb. If the configured pool is started already then please check whether the webservice URL, User name and Password entered in GUMU Configuration screen is correct.<\/strong>
\n– Go to Administration -> Sage ERP X3 -> Configuration.
\n\"image003\"<\/a>
\nThis should solve the problem. In any case, you can always contact us for GUMU support at Sage@Greytrix.com<\/a>.
\nAlso Read:<\/strong><\/span>
\n1. Promote Sage CRM Orders to Sage ERP X3 with GUMU Integration<\/a>
\n2. GUMU for Sage CRM- Sage ERP X3 \u2013 Sage ERP X3 Side Configuration<\/a>
\n3. Default quote expiration\/Delivery date setting in Sage CRM<\/a>
\n4. Synchronization Setting in GUMU for Sage CRM \u2013 Sage ERP X3<\/a>
\n5. GUMU for Sage CRM \u2013 ERP X3 \u2013 GUMU Sage CRM side Configuration<\/a>
\n 
\n 
\n 
\n <\/p>\n","protected":false},"excerpt":{"rendered":"

Recently, we released, GUMU for Sage CRM \u2013 Sage ERP X3 integration. Our GUMU for Sage CRM \u2013 Sage ERP X3 is a real time, bidirectional link. In this blog, we will go through an Error message which user may face while using integration and it\u2019s possible solution. New Stuff :GUMU Sage ERP X3 integration\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[192],"tags":[1238,1275,1306,2474],"class_list":["post-9821","post","type-post","status-publish","format-standard","hentry","category-integration-sage-crm","tag-gumu","tag-gumu-troubleshoot","tag-gumux3","tag-troubleshooting"],"yoast_head":"\nSage ERP X3 integration with Sage CRM \u2013 Troubleshooting Tips - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/02\/28\/sage-erp-x3-integration-with-sage-crm-troubleshooting-tips-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sage ERP X3 integration with Sage CRM \u2013 Troubleshooting Tips - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Recently, we released, GUMU for Sage CRM \u2013 Sage ERP X3 integration. Our GUMU for Sage CRM \u2013 Sage ERP X3 is a real time, bidirectional link. In this blog, we will go through an Error message which user may face while using integration and it\u2019s possible solution. 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