{"id":50,"date":"2013-06-07T10:05:00","date_gmt":"2013-06-07T10:05:00","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagemas\/?p=50"},"modified":"2025-04-28T09:56:13","modified_gmt":"2025-04-28T09:56:13","slug":"remove-zero-balance-invoices-from-open-invoice-list-of-customer-inquiry-in-sage-100-erp","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagemas\/2013\/06\/07\/remove-zero-balance-invoices-from-open-invoice-list-of-customer-inquiry-in-sage-100-erp\/","title":{"rendered":"Remove Zero Balance Invoices from Open Invoice List of Customer Inquiry in Sage 100 ERP"},"content":{"rendered":"\n<p>While navigating through customer records, when we check the open Invoice list, we see many invoices, which are closed OR paid. Finding an open invoice among the open invoices, that are closed\/fully paid (i.e. zero balance invoices) sometimes, becomes quite difficult.<\/p>\n\n\n\n<p>To avoid this scenario, there is one setting (i.e. \u201cDisplay Invoices with Zero Balance\u201d ) in the \u201cAR Options\u201d screen of Sage 100 ERP, which when unchecked, makes the system to show only open invoices under the Invoice tab in the Customer Inquiry screen.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/1.bp.blogspot.com\/-KejRBuEBZTw\/UbGtVfoMgWI\/AAAAAAAACZs\/Vf_usaPwY7U\/s1600\/1.+Customer+Inquiry.PNG\"><img decoding=\"async\" src=\"https:\/\/1.bp.blogspot.com\/-KejRBuEBZTw\/UbGtVfoMgWI\/AAAAAAAACZs\/Vf_usaPwY7U\/s640\/1.+Customer+Inquiry.PNG\" alt=\"Customer Inquiry\" title=\"Customer Inquiry\"\/><\/a><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/2.bp.blogspot.com\/-TTyI-07UNC4\/UbGtVdJw_vI\/AAAAAAAACZo\/jPFXTC8r0vY\/s1600\/2.+Account+Receivable+options.PNG\"><img decoding=\"async\" src=\"https:\/\/2.bp.blogspot.com\/-TTyI-07UNC4\/UbGtVdJw_vI\/AAAAAAAACZo\/jPFXTC8r0vY\/s640\/2.+Account+Receivable+options.PNG\" alt=\"Accounts Receivable Options\" title=\"Accounts Receivable Options\"\/><\/a><\/figure><\/div>\n\n\n<p>To illustrate it better, let us take an example. Suppose, we have a customer \u201c01-ABF\u201d for which we want to see list of pending invoices. Hence, navigate to the Invoice tab in Account Receivable &gt;&gt; Maintenance &gt;&gt; Customer Inquiry. To remove close \/zero balance invoices from the list, just un-check the \u201cDisplay Invoices with Zero Balance\u201d option available on the main screen of the \u201cAccounts Receivable &gt;&gt;Setup &gt;&gt;AR Options screen.&#8221;<a style=\"font-family: Arial, sans-serif; font-size: 15px; line-height: 17px;\" href=\"https:\/\/www.youtube.com\/watch?v=dsznrp8h2ak&amp;list=PLtbBPBfFzvFAoIW0HY6ezZiDzdVJ7tnmg\" target=\"_blank\" rel=\"noopener noreferrer\">View GUMU Sage 100 ERP Integration with Sage CRM in Action!<\/a>&#8220;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/4.bp.blogspot.com\/-Dm_hnObh6vs\/UbGtVVzrPII\/AAAAAAAACZw\/cvqGUk_2ZYU\/s1600\/3.+Customer+Inquiry.PNG\"><img decoding=\"async\" src=\"https:\/\/4.bp.blogspot.com\/-Dm_hnObh6vs\/UbGtVVzrPII\/AAAAAAAACZw\/cvqGUk_2ZYU\/s640\/3.+Customer+Inquiry.PNG\" alt=\"Customer Inquiry\" title=\"Customer Inquiry\"\/><\/a><\/figure><\/div>\n\n\n<p>Now, when we re-navigate to Customer Inquiry screen and check the pending invoice list for the same customer, it will show only pending Invoices, instead of collection of pending and close invoices.As a result, users can now find only the pending invoices in the Customer Inquiry screen, which would help them to process Invoices in an effective manner.<\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/www.greytrix.com\/\" target=\"_blank\">Greytrix<\/a>&nbsp;&#8211; a globally recognized and one of the oldest Sage Development Partners is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience and expertise, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development, and implementation competence.<\/p>\n\n\n\n<p>The unique <a href=\"https:\/\/www.greytrix.com\/gumu\/connectors\/\">GUMU&#x2122;<\/a> integration solutions provided by Greytrix for Sage 100 include <a href=\"https:\/\/www.greytrix.com\/gumu\/sage-crm-sage-100-integration\/\">Sage 100 integration with Sage CRM<\/a>,\u00a0and\u00a0<a href=\"https:\/\/www.greytrix.com\/salesforce-cloud-services\/sage-100-integration\/\">Salesforce.com<\/a>,\u00a0<a href=\"https:\/\/www.greytrix.com\/dynamics-365-crm-sage-100-integration\/\">Dynamics 365 CRM<\/a>, the migration solutions include <a href=\"https:\/\/www.greytrix.com\/sage-100-erp\/#Migration\">Sage 100 Migration from Sage 50 US<\/a>,\u00a0<a href=\"https:\/\/www.greytrix.com\/gumu\/sage-intacct-integration\/\">Sage Intacct<\/a>,\u00a0QuickBooks, Sage Business Vision and Sage Business Works. We also offer best-in-class\u00a0<a href=\"https:\/\/www.greytrix.com\/sage-100-erp\/\">Sage 100 customization and development services\u00a0<\/a>to Sage business partners, end users, and Sage PSG worldwide. Sage 100 product listings by Greytrix include <a href=\"https:\/\/www.greytrix.com\/microsoft-dynamics-365-crm\/\">Salesforce \u2013 Sage ERP integration<\/a> available on <a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N30000000psM5EAI\">Salesforce Appexchange<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/gumu\/dynamics-365-crm-sage-erp-integration\">Dynamics 365 CRM \u2013 Sage ERP integration<\/a> available on <a href=\"https:\/\/appsource.microsoft.com\/en-us\/product\/dynamics-365\/greytrix.gumu_sage_erp_100_300_x3_intacct_integration?tab=Overview\">Microsoft Appsource (Free Trial)<\/a>.<\/p>\n\n\n\n<p>The GUMU&#x2122; Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for processing and execution of application programs at the click of a button. <\/p>\n\n\n\n<p>For more details on Sage 100 Services, please contact us at&nbsp;<a href=\"mailto:sage@greytrix.com\">sage@greytrix.com<\/a>. We will like to hear from you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>While navigating through customer records, when we check the open Invoice list, we see many invoices, which are closed OR paid. Finding an open invoice among the open invoices, that are closed\/fully paid (i.e. zero balance invoices) sometimes, becomes quite difficult. To avoid this scenario, there is one setting (i.e. \u201cDisplay Invoices with Zero Balance\u201d\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagemas\/2013\/06\/07\/remove-zero-balance-invoices-from-open-invoice-list-of-customer-inquiry-in-sage-100-erp\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,52,97,177,187,227],"tags":[],"class_list":["post-50","post","type-post","status-publish","format-standard","hentry","category-accounts-receivable","category-customer-inquiry","category-invoices","category-sage-100-erp","category-sage-mas-90200-erp","category-zero-balance-invoice"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Remove Zero Balance Invoices from Open Invoice.<\/title>\n<meta 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