{"id":16083,"date":"2018-09-27T04:32:57","date_gmt":"2018-09-27T04:32:57","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagex3\/?p=16083"},"modified":"2018-09-27T04:32:57","modified_gmt":"2018-09-27T04:32:57","slug":"how-to-create-direct-sales-invoice-from-service-request-screen","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagex3\/2018\/09\/27\/how-to-create-direct-sales-invoice-from-service-request-screen\/","title":{"rendered":"How to create direct Sales invoice from Service Request screen"},"content":{"rendered":"<p>In Sage X3, we may come across a scenario where we want to create sales invoice from service request screen. This functionality can be achieved by following steps:<strong><em>\u00a0<\/em><\/strong><\/p>\n<p><strong><em>Navigate to:\u00a0 <\/em><\/strong>Customer relation \u2192 Customer support \u2192 Service Request.<\/p>\n<p>Step 1: Enter all the mandatory data in the screen.<br \/>\nStep 2: In the Management tab, set Global Coverage as &#8216;Not covered&#8217;.<\/p>\n<p><a href=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/create-direct-sales-invoice.png\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-16084\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/create-direct-sales-invoice.png\" alt=\"create direct sales invoice\" width=\"700\" height=\"380\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/create-direct-sales-invoice.png 933w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/create-direct-sales-invoice-300x163.png 300w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/create-direct-sales-invoice-768x417.png 768w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/create-direct-sales-invoice-660x359.png 660w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><strong>Service Request \u2192 Management tab<\/strong><\/p>\n<p>Step 3: In the consumptions tab, enter all the data, refer below screenshot.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-16085 aligncenter\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/Consumptions-tab.png\" alt=\"Consumption tab\" width=\"702\" height=\"319\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/Consumptions-tab.png 924w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/Consumptions-tab-300x136.png 300w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/Consumptions-tab-768x349.png 768w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/Consumptions-tab-660x300.png 660w\" sizes=\"(max-width: 702px) 100vw, 702px\" \/><\/p>\n<p style=\"text-align: center;\"><strong>Service Request \u2192 Consumptions tab<\/strong><\/p>\n<p>Step 4: After creation, now go to the management tab, then click on Close button.<br \/>\nAfter this, the user will see, invoice button which is on the right panel will get enabled.<br \/>\nNow, click on Sales Invoice button and with that our invoice will get generated, refer below screenshot.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-16086 aligncenter\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/Sales-Invoice.png\" alt=\"Sales Invoice\" width=\"714\" height=\"322\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/Sales-Invoice.png 917w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/Sales-Invoice-300x135.png 300w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/Sales-Invoice-768x346.png 768w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/Sales-Invoice-660x297.png 660w\" sizes=\"(max-width: 714px) 100vw, 714px\" \/><\/p>\n<p style=\"text-align: center;\"><strong>Service request \u2192 Management tab \u2192 Closed Button<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-16087 aligncenter\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/direct-sales-invoice.png\" alt=\"direct sales invoice\" width=\"712\" height=\"401\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/direct-sales-invoice.png 907w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/direct-sales-invoice-300x169.png 300w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/direct-sales-invoice-768x433.png 768w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2018\/09\/direct-sales-invoice-660x372.png 660w\" sizes=\"(max-width: 712px) 100vw, 712px\" \/><\/p>\n<p style=\"text-align: center;\"><strong>Service request \u2192 Sales invoice<\/strong><strong>\u00a0<\/strong><\/p>\n<p><strong><em>Note:<\/em><\/strong> It is possible to generate a direct invoice from service request screen when it is closed, not covered for any service contract and its consumptions are billable.<\/p>\n<p><span style=\"font-size: Medium;\"><strong>About Us<\/strong><\/span><br \/>\n<a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a> \u2013 a globally recognized Premier Sage Gold Development Partner is a one-stop solution provider for Sage ERP and Sage CRM needs. Being recognized and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development and implementation expertise.<\/p>\n<p><a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a>\u00a0caters to a wide range of Sage Enterprise Management (Sage X3) offerings \u2013 a Sage Business Cloud Solution. Our\u00a0unique GUMU&#x2122; integrations include <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-x3-integration\">Sage Enterprise Management (Sage X3) for Sage CRM<\/a>,\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/sage-x3\/gumu-x3-salesforce-integration\">Salesforce.com<\/a> and\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/magento-sage-integrations\/sage-x3-magento\">Magento eCommerce<\/a>\u00a0along with Implementation and Technical Support worldwide for <a href=\"https:\/\/www.greytrix.com\/africa\/product\/consulting\/implementation-planning\">Sage Enterprise Management (Sage X3)<\/a>. Currently we are <a href=\"https:\/\/www.greytrix.com\/africa\">Sage Enterprise Management Implementation Partner<\/a> in East Africa, Middles East, Australia, Asia.\u00a0We also offer best-in-class\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/erp-development\/sage-x3\">Sage X3 customization and development services<\/a>,\u00a0integrated applications such as <a href=\"https:\/\/www.greytrix.com\/product\/sage-enterprise-management-integration-services\/pos-system\">POS<\/a> | <a href=\"https:\/\/www.greytrix.com\/product\/sage-enterprise-management-integration-services\/warehouse-management-system\">WMS<\/a> | <a href=\"https:\/\/www.greytrix.com\/product\/sage-enterprise-management-integration-services\/payment-gateway\">Payment Gateway<\/a> | <a href=\"https:\/\/www.greytrix.com\/product\/sage-enterprise-management-integration-services\/shipping-system\">Shipping System<\/a> | <a href=\"https:\/\/www.greytrix.com\/product\/sage-enterprise-management-integration-services\/business-intelligence\">Business Intelligence<\/a> | <a href=\"https:\/\/www.greytrix.com\/product\/sage-x3\/ecommerce-magento-integration\">eCommerce<\/a> and have developed add-ons such as <a href=\"https:\/\/www.greytrix.com\/product\/sage-enterprise-management-add-ons\/catch-weight\">Catch \u2013 Weight <\/a>\u00a0and <a href=\"https:\/\/www.greytrix.com\/product\/sage-enterprise-management-add-ons\/letter-of-credit\">Letter of Credit<\/a> for Sage Enterprise Management to Sage business partners, end users and Sage PSG worldwide.<\/p>\n<p>Greytrix is a recognized <a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/07\/26\/greytrix-on-boards-sage-global-rockstar-isv-program-with-gumu-for-sage-crm-sage-x3-solution\/\">Sage Rockstar ISV Partner<\/a> for GUMU&#x2122; Sage Enterprise Management \u2013 Sage CRM integration also listed on <a href=\"https:\/\/www.sage.com\/marketplace\/asb_ListingDetail?listingId=a1h24000007PC3aAAG\" target=\"_blank\" rel=\"noopener\">Sage Marketplace<\/a>; GUMU&#x2122; integration for Sage Enterprise Management \u2013 Salesforce is a 5-star app listed on <a href=\"https:\/\/appexchange.salesforce.com\/listingDetail?listingId=a0N30000000psM5EAI\" target=\"_blank\" rel=\"noopener\">Salesforce AppExchange<\/a>.<\/p>\n<p>For more information on Sage X3 Integration and Services, please contact us at\u00a0<a href=\"mailto:x3@greytrix.com\">x3@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In Sage X3, we may come across a scenario where we want to create sales invoice from service request screen. This functionality can be achieved by following steps:\u00a0 Navigate to:\u00a0 Customer relation \u2192 Customer support \u2192 Service Request. Step 1: Enter all the mandatory data in the screen. Step 2: In the Management tab, set\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/2018\/09\/27\/how-to-create-direct-sales-invoice-from-service-request-screen\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[2536,1762,1945,2538,2539,2537],"class_list":["post-16083","post","type-post","status-publish","format-standard","hentry","category-sage-erp-x3","tag-create-direct-sales-invoice","tag-sage-enterprise-management","tag-sage-x3-technical-blogs","tag-sales-invoice","tag-sales-invoice-sage-x3","tag-service-request-screen"],"_links":{"self":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/posts\/16083","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/comments?post=16083"}],"version-history":[{"count":3,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/posts\/16083\/revisions"}],"predecessor-version":[{"id":16090,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/posts\/16083\/revisions\/16090"}],"wp:attachment":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/media?parent=16083"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/categories?post=16083"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/tags?post=16083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}