{"id":29679,"date":"2024-07-22T09:56:28","date_gmt":"2024-07-22T09:56:28","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/sagex3\/?p=29679"},"modified":"2024-07-22T09:56:28","modified_gmt":"2024-07-22T09:56:28","slug":"how-to-setup-up-user-security-for-sales-order-and-pick-tickets","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagex3\/2024\/07\/22\/how-to-setup-up-user-security-for-sales-order-and-pick-tickets\/","title":{"rendered":"How to Setup Up User Security for Sales Order and Pick Tickets"},"content":{"rendered":"\n<p>To prevent the customer care agent from creating a pick ticket from the sales order screen, follow these instructions to set up your functional profile for them.<br>A button that displays the order&#8217;s life is located in the right upper panel of the sales order screen. These are known as validation links or buttons.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"393\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-1-Sales-Order-Panel-1024x393.jpg\" alt=\"\" class=\"wp-image-29680\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-1-Sales-Order-Panel-1024x393.jpg 1024w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-1-Sales-Order-Panel-300x115.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-1-Sales-Order-Panel-768x295.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-1-Sales-Order-Panel-660x253.jpg 660w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-1-Sales-Order-Panel.jpg 1366w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Fig 1: Sales Order Panel<\/strong><\/p>\n\n\n\n<p>This right top panel allows you to:<\/p>\n\n\n\n<p>\u2022 Allocate\/reserve your lot and quantities to your order<\/p>\n\n\n\n<p>\u2022 Prepare\/create the pick ticket for your warehouse<\/p>\n\n\n\n<p>\u2022 Deliver\/create the documents for your shipments<\/p>\n\n\n\n<p>\u2022 Invoice the order once the delivery has occurred<\/p>\n\n\n\n<p>\u2022 Create a pro forma for international shipments<\/p>\n\n\n\n<p>\u2022 Close the order<\/p>\n\n\n\n<p>Currently, you have to discover the user in the user security function and determine the functional authorization code associated with it in order to prevent them from filing a pick ticket.<\/p>\n\n\n\n<p>STEP 1 &#8211; Go to Setup > Users > Users to find the function profile.<gwmw style=\"display:none;\"><\/gwmw><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"524\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-2-User-Setting-1024x524.jpg\" alt=\"\" class=\"wp-image-29681\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-2-User-Setting-1024x524.jpg 1024w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-2-User-Setting-300x154.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-2-User-Setting-768x393.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-2-User-Setting-660x338.jpg 660w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-2-User-Setting.jpg 1068w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Fig 2: User Setting<\/strong><\/p>\n\n\n\n<p>You can easily jump to the configuration of that function profile using ESC F9 as a shortcut while in the field.<\/p>\n\n\n\n<p>Step 2: Once there, look for the authorizations button in the right panel. This will take you to the settings panel, where you can manage the buttons that are permitted and prohibited.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"518\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-3-User-Function-Profile-1024x518.jpg\" alt=\"\" class=\"wp-image-29682\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-3-User-Function-Profile-1024x518.jpg 1024w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-3-User-Function-Profile-300x152.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-3-User-Function-Profile-768x388.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-3-User-Function-Profile-660x334.jpg 660w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-3-User-Function-Profile.jpg 1064w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Fig 3:User Function Profile<\/strong><\/p>\n\n\n\n<p>STEP 3 &#8211; Search for the sales order function or GESSOH<gwmw style=\"display:none;\"><\/gwmw><gwmw style=\"display:none;\"><\/gwmw><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1002\" height=\"171\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-4-Access-section.jpg\" alt=\"\" class=\"wp-image-29683\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-4-Access-section.jpg 1002w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-4-Access-section-300x51.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-4-Access-section-768x131.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-4-Access-section-660x113.jpg 660w\" sizes=\"(max-width: 1002px) 100vw, 1002px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Fig 4: Access section<\/strong><gwmw style=\"display:none;\"><\/gwmw><\/p>\n\n\n\n<p>On this screen, in the options section, you can read the letters that are giving you access to the functionality in the right panel of the sales order. The options are:<gwmw style=\"display:none;\"><\/gwmw><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"391\" height=\"567\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-5-Option-Selection.jpg\" alt=\"\" class=\"wp-image-29684\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-5-Option-Selection.jpg 391w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-5-Option-Selection-207x300.jpg 207w\" sizes=\"(max-width: 391px) 100vw, 391px\" \/><\/figure><\/div>\n\n\n<p class=\"has-text-align-center\"><strong>Fig. 5: Option Selection<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left\">STEP 4 \u2013 In this list, in the selection column of the grid, you must remove R. You must also ensure that the functions GESSPRH and GESSPRH2 (these are for collection tickets) are not functions that can be used by customer representatives. In theory, this last step is an extra precaution, but if the user is good with Sage X3, they can invoke these functions using the Google search bar; For auditing purposes, you want to make sure they can&#8217;t actually get the tickets.<gwmw style=\"display: none; background-color: transparent;\"><\/gwmw><gwmw style=\"display: none; background-color: transparent;\"><\/gwmw><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"434\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-6-Function-search-1024x434.jpg\" alt=\"\" class=\"wp-image-29685\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-6-Function-search-1024x434.jpg 1024w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-6-Function-search-300x127.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-6-Function-search-768x325.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-6-Function-search-660x279.jpg 660w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-6-Function-search.jpg 1365w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Fig. 6 : Function search<\/strong><\/p>\n\n\n\n<p>This is what it should look like when you\u2019re done.<\/p>\n\n\n\n<p>With <strong>this<\/strong> change, when the <strong>agent<\/strong> logs <strong>into<\/strong> the <strong>system again, <\/strong>the <strong>Done<\/strong> link <strong>is<\/strong> still <strong>there,<\/strong> but <strong>when<\/strong> they try to click it, <strong>they<\/strong> get the full information of the abbreviation ABCD options.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"990\" height=\"161\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-7-Option-field-after-save.jpg\" alt=\"\" class=\"wp-image-29686\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-7-Option-field-after-save.jpg 990w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-7-Option-field-after-save-300x49.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-7-Option-field-after-save-768x125.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2024\/07\/Fig.-7-Option-field-after-save-660x107.jpg 660w\" sizes=\"(max-width: 990px) 100vw, 990px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Fg. 7: Option field after save<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left\">By following the steps outlined in the text, you can configure the functional profile for customer service representatives to prevent them from creating a pick ticket from the sales order screen. This involves adjusting the user&#8217;s functional authorization codes and removing access to specific functions related to pick tickets to ensure they cannot access them.<gwmw style=\"display:none;\"><\/gwmw><gwmw style=\"display:none;\"><\/gwmw><gwmw style=\"display:none;\"><\/gwmw><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To prevent the customer care agent from creating a pick ticket from the sales order screen, follow these instructions to set up your functional profile for them.A button that displays the order&#8217;s life is located in the right upper panel of the sales order screen. These are known as validation links or buttons. Fig 1:\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/2024\/07\/22\/how-to-setup-up-user-security-for-sales-order-and-pick-tickets\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,3,4,5,3162,13,7,8,3642,9,10,2796,11],"tags":[25,860,1822,3211,1945,1983,2028,2079,2330,3735],"class_list":["post-29679","post","type-post","status-publish","format-standard","hentry","category-configuration","category-debug","category-faq","category-features","category-greytrix","category-integration","category-miscellaneous-tables","category-sage-erp-x3","category-sage-x3","category-sage-x3-consulting","category-standard","category-technical","category-tips","tag-access","tag-function","tag-sage-x3","tag-sage-x3-functional-blog","tag-sage-x3-technical-blogs","tag-sales-order","tag-security","tag-setup","tag-user","tag-x3-blogs"],"_links":{"self":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/posts\/29679","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/comments?post=29679"}],"version-history":[{"count":2,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/posts\/29679\/revisions"}],"predecessor-version":[{"id":29688,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/posts\/29679\/revisions\/29688"}],"wp:attachment":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/media?parent=29679"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/categories?post=29679"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/tags?post=29679"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}