{"id":31339,"date":"2025-10-03T10:03:15","date_gmt":"2025-10-03T10:03:15","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/sagex3\/?p=31339"},"modified":"2025-10-03T10:03:15","modified_gmt":"2025-10-03T10:03:15","slug":"how-to-handle-chqnum-chn-error-when-cancelling-a-payment-or-receipt-in-sage-x3","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagex3\/2025\/10\/03\/how-to-handle-chqnum-chn-error-when-cancelling-a-payment-or-receipt-in-sage-x3\/","title":{"rendered":"How to Handle CHQNUM [CHN] Error when Cancelling a Payment or Receipt in Sage X3"},"content":{"rendered":"\n<p>In Sage X3, the check number field used during payment and receipt entry helps with tracking and auditing. Its availability and behavior depend on the checkbook functionality, which is optional and managed through system setup.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"526\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig1_ManualCheck-2-1024x526.jpg\" alt=\"\" class=\"wp-image-31342\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig1_ManualCheck-2-1024x526.jpg 1024w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig1_ManualCheck-2-300x154.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig1_ManualCheck-2-768x395.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig1_ManualCheck-2-660x339.jpg 660w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig1_ManualCheck-2.jpg 1111w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p class=\"has-text-align-left\"> <em>Fig 1 : Manual check Screen<\/em><\/p>\n\n\n\n<p class=\"has-text-align-left\"><br>If the check number does not exist in the checkbook, you will encounter this error when attempting to run an accounting cancellation against the payment \/ receipt.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"367\" height=\"155\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig2_Error.jpg\" alt=\"\" class=\"wp-image-31343\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig2_Error.jpg 367w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig2_Error-300x127.jpg 300w\" sizes=\"(max-width: 367px) 100vw, 367px\" \/><\/figure><\/div>\n\n\n<p class=\"has-text-align-left\">&nbsp; <em>Fig 2 : Error<\/em><\/p>\n\n\n\n<p class=\"has-text-align-center\">To fix the <strong>CHQNUM [CHN]<\/strong> error, you can manually enter the check number into the bank\u2019s checkbook:<\/p>\n\n\n\n<p>  Add the check number to the bank\u2019s checkbook:<br><br>1) Go to Common Data &gt; BP Accounting tables &gt; Bank accounts.<br><br>2) Select the Bank from the left list.<br><br>3) Click on the \u2018Checks\u2019 tab.<\/p>\n\n\n\n<p>4)Click on the \u2018Checkbook\u2019 icon.<br><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"636\" height=\"250\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig3_Bank_Account_Screen.jpg\" alt=\"\" class=\"wp-image-31344\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig3_Bank_Account_Screen.jpg 636w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig3_Bank_Account_Screen-300x118.jpg 300w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/figure><\/div>\n\n\n<p>Fi<em>g 3 : Bank Account Screen&nbsp;&nbsp; <\/em>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><br>5) Enter the check number in the \u2018First check no\u2019 field, and specify the number of checks needed starting from that check number.<\/p>\n\n\n\n<p>6) Save.<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"298\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\" src=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig4_Checks-1-1024x298.jpg\" alt=\"\" class=\"wp-image-31349\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig4_Checks-1-1024x298.jpg 1024w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig4_Checks-1-300x87.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig4_Checks-1-768x223.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig4_Checks-1-660x192.jpg 660w, https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-content\/uploads\/2025\/10\/Fig4_Checks-1.jpg 1141w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p> <em>Fig 4 : Checks Screen<br><br><\/em>7) Run the accounting cancellation again<br><br>To resolve the CHQNUM [CHN] error in Sage X3, simply add the missing check number to the bank\u2019s checkbook under the Checks tab. This enables accurate tracking and allows the accounting cancellation to proceed smoothly.<br><br><br><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In Sage X3, the check number field used during payment and receipt entry helps with tracking and auditing. Its availability and behavior depend on the checkbook functionality, which is optional and managed through system setup. Fig 1 : Manual check Screen If the check number does not exist in the checkbook, you will encounter this\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagex3\/2025\/10\/03\/how-to-handle-chqnum-chn-error-when-cancelling-a-payment-or-receipt-in-sage-x3\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,3,5,3162,6,8,9,2847,10,11,12],"tags":[4442,4443,4441],"class_list":["post-31339","post","type-post","status-publish","format-standard","hentry","category-configuration","category-debug","category-features","category-greytrix","category-installation","category-sage-erp-x3","category-sage-x3-consulting","category-sage-x3-ppl","category-standard","category-tips","category-sage-x3-upgrade","tag-accounting-cancellation-error","tag-checkbook-management","tag-sage-x3-chqnum-error"],"_links":{"self":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/posts\/31339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/comments?post=31339"}],"version-history":[{"count":4,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/posts\/31339\/revisions"}],"predecessor-version":[{"id":31350,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/posts\/31339\/revisions\/31350"}],"wp:attachment":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/media?parent=31339"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/categories?post=31339"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagex3\/wp-json\/wp\/v2\/tags?post=31339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}