{"id":2512,"date":"2017-05-30T09:18:48","date_gmt":"2017-05-30T09:18:48","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/salesforce\/?p=2512"},"modified":"2025-05-08T11:14:00","modified_gmt":"2025-05-08T11:14:00","slug":"promote-customer-from-salesforce-to-sage-x3-using-gumu-integration","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/salesforce\/2017\/05\/30\/promote-customer-from-salesforce-to-sage-x3-using-gumu-integration\/","title":{"rendered":"Promote Customer from Salesforce to Sage X3 using GUMU&#x2122; Integration"},"content":{"rendered":"<p style=\"text-align: justify;\">Businesses have new leads and leads might be turned into accounts over a period of time. They may be ready to execute a transaction. One of the key features of Sage X3 integration with Salesforce is promoting customers from the CRM to the ERP end. Greytrix <a href=\"https:\/\/www.greytrix.com\/product\/sage-x3\/gumu-x3-salesforce-integration\">GUMU&#x2122; integration for Salesforce with Sage X3<\/a> allows users to get that account into Sage X3 by the click of a button.<\/p>\n<p style=\"text-align: justify;\"><em><strong>Note:<\/strong> <\/em>It is mandatory to synchronize some required entities such as AR Division, Terms code, Ship Method and Tax schedule before promoting a customer to the Sage X3.<\/p>\n<p>&#8211; &gt; Click on <strong>GUMU&#x2122; Integration<\/strong> app.<\/p>\n<p>&#8211; &gt; Click on <strong>Accounts<\/strong> tab. A list of all Accounts in the Salesforce Organization is displayed.<\/p>\n<p>&#8211; &gt; Open an Account which is not linked with any Sage X3 Customer. The Account detail screen appears as below along with a <strong>Promote Customer<\/strong> button.<\/p>\n<div id=\"attachment_2513\" style=\"width: 510px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2017\/05\/1.-Account-page.jpg\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" aria-describedby=\"caption-attachment-2513\" class=\"size-full wp-image-2513\" src=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2017\/05\/1.-Account-page.jpg\" alt=\"Account page\" width=\"500\" height=\"400\" \/><\/a><p id=\"caption-attachment-2513\" class=\"wp-caption-text\">Account page<\/p><\/div>\n<p>&#8211; &gt; Click on <strong>Promote Customer<\/strong> button. The screen navigates to a page for entering details required for promoting a Customer.<\/p>\n<p>&#8211; &gt; Fill the required details-<\/p>\n<p><strong>Integration-<\/strong> Specify the configured Integration name<br \/>\n<strong>Category-<\/strong> Specify the Category<br \/>\n<strong>Currency-<\/strong> Specify the Currency<br \/>\n<strong>Language-<\/strong> Specify the Language<br \/>\n<strong>Payment Terms-<\/strong> Specify the Payment Terms<br \/>\n<strong>Tax rule-<\/strong> Specify the Tax rule<br \/>\n<strong>Sales Person-<\/strong> Specify the Sales Person<br \/>\n<strong>Customer No-<\/strong> Specify the non-existing Customer No.<\/p>\n<div id=\"attachment_2514\" style=\"width: 510px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2017\/05\/2.-Promote-Customer-page.jpg\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" aria-describedby=\"caption-attachment-2514\" class=\"size-large wp-image-2514\" src=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2017\/05\/2.-Promote-Customer-page-1024x407.jpg\" alt=\"Promote Customer page\" width=\"500\" height=\"240\" \/><\/a><p id=\"caption-attachment-2514\" class=\"wp-caption-text\">Promote Customer page<\/p><\/div>\n<p style=\"text-align: justify;\">&#8211; &gt; Click on <strong>Promote<\/strong> button. The corresponding Account gets promoted to Sage X3 and can be viewed in the ERP system.<\/p>\n<p style=\"text-align: justify;\">To verify if an Account is promoted, click on the Customer No link below and it will display the real time details of a Customer.<\/p>\n<div id=\"attachment_2515\" style=\"width: 490px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2017\/05\/3.-Promoted-Account-in-Salesforce.jpg\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" aria-describedby=\"caption-attachment-2515\" class=\"size-full wp-image-2515\" src=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2017\/05\/3.-Promoted-Account-in-Salesforce.jpg\" alt=\"Promoted Account in Salesforce\" width=\"480\" height=\"430\" \/><\/a><p id=\"caption-attachment-2515\" class=\"wp-caption-text\">Promoted Account in Salesforce<\/p><\/div>\n<p>Below is the screenshot of the Promoted Account in Sage X3-<\/p>\n<div id=\"attachment_2516\" style=\"width: 480px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2017\/05\/4.-Promoted-Account-in-Sage-X3.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2516\" class=\"size-full wp-image-2516\" src=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2017\/05\/4.-Promoted-Account-in-Sage-X3.jpg\" alt=\"Promoted Account in Sage X3\" width=\"470\" height=\"300\" \/><\/a><p id=\"caption-attachment-2516\" class=\"wp-caption-text\">Promoted Account in Sage X3<\/p><\/div>\n<p><span style=\"font-size: Medium;\"><strong>About Us<\/strong><\/span><br \/>\n<a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a>\u00a0as a Salesforce Product development partner offers a wide variety of integration products and services to the end users as well as to the Partners across the globe. We offers Consultation, Configuration, Training and support services in out-of-the-box functionality as well as customizations to incorporate custom business rules and functionalities that requires apex code incorporation into the Salesforce platform.<\/p>\n<p><a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a>\u00a0has some unique solutions for Cloud CRM such as Salesforce integration with\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/sage-x3\/gumu-x3-salesforce-integration\">Sage Enterprise Management (Sage X3<\/a>),\u00a0Sage Intacct, <a href=\"https:\/\/www.greytrix.com\/product\/sage-100-erp\/gumu-100-salesforce-integration\">Sage 100\u00a0<\/a>and\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/sage-300-erp\/gumu-300-salesforce-integration\">Sage 300 (Sage Accpac)<\/a>. We also offer best-in-class Cloud CRM\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/crm-development\/salesforce-com\">Salesforce customization and development services<\/a> along with services such as Salesforce <a href=\"https:\/\/www.greytrix.com\/product\/professional-services\/data-migration-services\">Data Migration<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/professional-services\/integrated-application-development\">Integrated App development<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/professional-services\/custom-development\">Custom App development<\/a> and <a href=\"https:\/\/www.greytrix.com\/product\/professional-services\/maintenance-support\">Technical Support<\/a> to business partners and end users.<\/p>\n<p>Greytrix GUMU&#x2122; integration for Sage ERP \u2013 Salesforce is a 5-star app listed on <a href=\"https:\/\/appexchange.salesforce.com\/listingDetail?listingId=a0N30000000psM5EAI\" target=\"_blank\" rel=\"noopener\">Salesforce AppExchange<\/a>.<\/p>\n<p>For more information, please contact us at\u00a0<a href=\"mailto:salesforce@greytrix.com\">salesforce@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Businesses have new leads and leads might be turned into accounts over a period of time. They may be ready to execute a transaction. One of the key features of Sage X3 integration with Salesforce is promoting customers from the CRM to the ERP end. Greytrix GUMU&#x2122; integration for Salesforce with Sage X3 allows users\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2017\/05\/30\/promote-customer-from-salesforce-to-sage-x3-using-gumu-integration\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[187,271,277,364,367,373,374,380,400,404,459,463],"class_list":["post-2512","post","type-post","status-publish","format-standard","hentry","category-gumu-salesforce","tag-integrate-salesforce-with-sage-x3","tag-promote-account","tag-promote-customer","tag-sagex3","tag-salesforce","tag-salesforce-sage-erp","tag-salesforce-sage-x3","tag-salesforce-and-sage-x3-integration","tag-salesforce-integration-with-sage","tag-salesforce-integration-with-sage-erp","tag-sfdc-integration-with-sage-x3","tag-sfdc-with-sage-x3-integration"],"_links":{"self":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts\/2512","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/comments?post=2512"}],"version-history":[{"count":1,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts\/2512\/revisions"}],"predecessor-version":[{"id":10611,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts\/2512\/revisions\/10611"}],"wp:attachment":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/media?parent=2512"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/categories?post=2512"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/tags?post=2512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}