{"id":4990,"date":"2019-08-22T09:12:31","date_gmt":"2019-08-22T09:12:31","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/salesforce\/?p=4990"},"modified":"2019-09-11T05:39:02","modified_gmt":"2019-09-11T05:39:02","slug":"gumu-salesforce-tricks-tips-ssl-certificate-error","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/salesforce\/2019\/08\/22\/gumu-salesforce-tricks-tips-ssl-certificate-error\/","title":{"rendered":"GUMU&#x2122; Salesforce Tricks &#038; Tips &#8211; SSL Certificate Error"},"content":{"rendered":"\n<p>In this blog we will discuss the error that the users encounter while testing the connection from the respective Salesforce Org to their Sage ERP system while clicking the <a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2019\/07\/06\/setting-up-the-sage-300-integration-in-gumus-new-pure-lightning-interface\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"\u201cTest Connection\u201d (opens in a new tab)\">\u201cTest Connection\u201d<\/a> button on the Configuration Module.  <\/p>\n\n\n\n<p>The same error can be encountered when you try to access the real-time functionalities like &#8220;ERP Customer Details&#8221; or while <a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2019\/07\/09\/promote-salesforce-account-to-sage-100-customer-using-gumu-lightning-version\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"&quot;Promoting an Account&quot; (opens in a new tab)\">&#8220;Promoting an Account&#8221;<\/a> from Salesforce to Sage ERP. <\/p>\n\n\n\n<p>Read more: <a href=\"https:\/\/www.greytrix.com\/product\/gumu\/salesforce-sage-erp-integration\">Salesforce\nIntegration with Sage ERP<\/a><\/p>\n\n\n\n<p><strong>Scenario:-<\/strong>  <br>To check the connection between your Salesforce Org. and Sage ERP, click on the \u201c<strong>Test connection<\/strong>\u201d button present in the Configuration Module of the GUMU Settings.<\/p>\n\n\n\n<p>User will receive the following error if your SSL Certificate is either Expired or not installed on their server hosting the Sage SData web service URL.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Error: <br>Error:System.Calloutexception:sun.security.validator.Validator Exception:PKIX path validationfailed:java.security.cert.CertPathValidatorException:validity check failed<\/p><\/blockquote>\n\n\n\n<p>You will come across the same error if you try to access any real-time GUMU&#x2122; functionality, For e.g.: On clicking the \u201cERP Customer Details\u201d, the \u201chttp Status code\u201d would be 101<\/p>\n\n\n\n<p>It will display the following error if you try to access any real time information in your Salesforce org.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Error: <br>Status Code:101<br>Error:Error:System.CalloutException:javasecurity.cert.CertificateException:No subject alternative DNS name matching not found <\/p><\/blockquote>\n\n\n\n<p style=\"text-align:left\"><strong>Resolution:-<\/strong>  <br>This error occurs when the SSL Certificate is either expired\\not installed on your server. The error will be resolved by simply adding or upgrading the SSL certificate on the server. Kindly ask your IT Team to install\/upgrade the SSL Certificate if they haven\u2019t. After the Certificates have been installed the connection will be established again and you can access the  GUMU&#x2122; functionalities uninterruptedly.<\/p>\n\n\n\n<p>We hope you may find this Blog resourceful and helpful. if you still have concerns and need more help,  please contact us at <a href=\"mailto:salesforce@greytrix.com\">salesforce@greytrix.com<\/a> <\/p>\n\n\n\n<p style=\"text-align: justify\"><b>About Us<\/b><\/br>\n<p><a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a> \u2013 a globally recognized and one of the oldest Sage Development Partner and a Salesforce Product development partner offers a wide variety of integration products and services to the end users as well as to the Partners and Sage PSG across the globe. We offer Consultation, Configuration, Training and support services in out-of-the-box functionality as well as customizations to incorporate custom business rules and functionalities that require apex code incorporation into the Salesforce platform.<br><br> Greytrix has some unique solutions for Cloud CRM such as <a href=\"\">Salesforce Sage integration<\/a> for <a href=\"https:\/\/www.greytrix.com\/sage-x3-erp\/integration\/\">Sage X3<\/a>, <a href=\"https:\/\/www.greytrix.com\/salesforce-cloud-services\/sage-100-integration\/\">Sage 100<\/a> and <a href=\"https:\/\/www.greytrix.com\/salesforce-cloud-services\/sage-300-integration\/\">Sage 300 (Sage Accpac)<\/a>. We also offer best-in-class Cloud CRM <a href=\"https:\/\/www.greytrix.com\/salesforce-cloud-services\/crm-development\/\">Salesforce customization and development services<\/a> along with services such as Salesforce <a href=\"https:\/\/www.greytrix.com\/salesforce-cloud-services\/data-migration-support\/\">Data Migration<\/a>, <a href=\"https:\/\/www.greytrix.com\/salesforce-cloud-services\/crm-development\/\">Integrated App development<\/a>, Custom App development and Technical Support business partners and end users. Salesforce Cloud CRM integration offered by Greytrix works with Lightning web components and supports standard opportunity workflow. Greytrix GUMU&#x2122; integration for Sage ERP \u2013 Salesforce is a 5-star rated app listed on <a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N30000000psM5EAI\" target=\"_blank\" rel=\"noopener\">Salesforce AppExchange<\/a>.<br> The GUMU&#x2122; Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for processing and execution of application programs at the click of a button.<br><br> For more information on our Salesforce products and services, contact us at <a href=\"mailto:salesforce@greytrix.com\">salesforce@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n\n\n\n<p><strong>Related Posts<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2019\/07\/31\/gumu-salesforce-import-routine-tricks-and-facts-about-the-use-of-filter-functionality\/\" target=\"_blank\">\ufeffGUMU&#x2122; Salesforce Import Routine \u2013 Tricks and Facts about the use of Filter Functionality<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2019\/08\/21\/gumu-salesforce-import-routine-tricks-and-facts-about-creating-relationship-between-entities\" target=\"_blank\">GUMU&#x2122; Salesforce Import Routine \u2013 Tricks and Facts about creating Relationship between Entities<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2017\/10\/30\/import-data-from-sage-100-erp-to-salesforce-using-last-sync-field-and-value\/\" target=\"_blank\">Import Data from Sage 100 ERP to Salesforce using Last Sync Field and Value.<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In this blog we will discuss the error that the users encounter while testing the connection from the respective Salesforce Org to their Sage ERP system while clicking the \u201cTest Connection\u201d button on the Configuration Module. The same error can be encountered when you try to access the real-time functionalities like &#8220;ERP Customer Details&#8221; or\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2019\/08\/22\/gumu-salesforce-tricks-tips-ssl-certificate-error\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[159,162,164,165,166,169,678,184,185,186,187,188,189,359,360,361,363,364,367,370,372,374,377,378,389,400,401,402,676,679,671,683,681,673,687,680,684,424,425,430,454,458,461,462,463,701],"class_list":["post-4990","post","type-post","status-publish","format-standard","hentry","category-gumu-salesforce","tag-gumu-sf-integration","tag-gumusfsage100","tag-gumusfsage300","tag-gumusfsage300erp","tag-gumusfsageem","tag-gumusfsageerpx3","tag-gumulightninginterface","tag-integrate-salesforce-with-sage-100","tag-integrate-salesforce-with-sage-300","tag-integrate-salesforce-with-sage-em","tag-integrate-salesforce-with-sage-x3","tag-integrate-sfdc-and-sage-100","tag-integrate-sfdc-and-sage-300","tag-sage100","tag-sage100-salesforce","tag-sage100-sf","tag-sageem","tag-sagex3","tag-salesforce","tag-salesforce-sage-300","tag-salesforce-sage-em","tag-salesforce-sage-x3","tag-salesforce-and-sage-100-integration","tag-salesforce-and-sage-300-integration","tag-salesforce-crm-integration-for-sage-erp","tag-salesforce-integration-with-sage","tag-salesforce-integration-with-sage-100","tag-salesforce-integration-with-sage-300","tag-salesforce-lightning-sage300-integration","tag-salesforce-lightning-and-sage-100-integration","tag-salesforce-lightning-and-sage-300-integration","tag-salesforce-lightning-and-sagex3-integration","tag-salesforce-lightning-integration-with-sage-100","tag-salesforce-lightning-integration-with-sage-300","tag-salesforce-lightning-integration-with-sagex3","tag-salesforce-lightning-sage100-integration","tag-salesforce-lightning-sagex3-integration","tag-salesforce-with-sage-100-integration","tag-salesforce-with-sage-300-integration","tag-salesforce-sage100","tag-sfdc-sage-300","tag-sfdc-integration-with-sage-300","tag-sfdc-with-sage-300-integration","tag-sfdc-with-sage-em-integration","tag-sfdc-with-sage-x3-integration","tag-ssl-error"],"_links":{"self":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts\/4990","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/comments?post=4990"}],"version-history":[{"count":5,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts\/4990\/revisions"}],"predecessor-version":[{"id":5073,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts\/4990\/revisions\/5073"}],"wp:attachment":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/media?parent=4990"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/categories?post=4990"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/tags?post=4990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}