{"id":544,"date":"2014-05-22T10:16:14","date_gmt":"2014-05-22T10:16:14","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/salesforce\/?p=544"},"modified":"2025-05-15T10:10:38","modified_gmt":"2025-05-15T10:10:38","slug":"testing-deliverability-of-an-email-sent-from-salesforce","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/salesforce\/2014\/05\/22\/testing-deliverability-of-an-email-sent-from-salesforce\/","title":{"rendered":"Testing Deliverability of an Email sent from Salesforce"},"content":{"rendered":"<p style=\"text-align: justify;\">In our last blog post \u201c<a title=\"Prevent Salesforce Emails from ending up in Spam Folder\" href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2014\/05\/21\/prevent-salesforce-emails-from-ending-up-in-spam-folder\/\" target=\"_blank\" rel=\"noopener\">Prevent Salesforce Emails from ending up in Spam Folder<\/a>\u201d, we had written about the things we can do to prevent emails sent from salesforce from landing in the spam folder. One of them was requesting the receiver to whitelist all the Salesforce.com IP addresses. Salesforce.com uses 52 IP addresses to send emails. The user can check if he is able to receive emails from all these addresses using the Test Deliverability feature in Salesforce.com.<\/p>\n<p style=\"text-align: justify;\">This feature sends email to the entered email address from all the 52 IP addresses of Salesforce. To do this, navigate to Setup &gt;&gt; Administration Setup &gt;&gt; Email Administration &gt;&gt; Test Deliverability. Here enter the email address for which you wish to check deliverability. Click Send. The user should receive 52 emails from 52 different Salesforce IPs. If the user receives less than 52 emails, then it implies that certain IP addresses have been blocked by the email service provider. The Salesforce IP ranges are:<\/p>\n<ul>\n<li>96.43.144.64 to 96.43.144.65<\/li>\n<li>96.43.148.64 to 96.43.148.65<\/li>\n<li>182.50.78.64 to 182.50.78.79<\/li>\n<li>204.14.232.64 to 204.14.232.79<\/li>\n<li>204.14.234.64 to 204.14.234.79<\/li>\n<\/ul>\n<p>One of the emails that will be received will appear as shown below &#8211;<a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2014\/05\/Test-Deliverability-Email.png\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-550\" src=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2014\/05\/Test-Deliverability-Email.png\" alt=\"Test Deliverability Email\" width=\"683\" height=\"174\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Similarly there will be emails for all the other IP addresses of Salesforce.\u00a0Check the IP addresses for which no email was received and whitelist that IP address. You can ask the receiver to carry out this deliverability test so as to make sure they can receive all your email updates.<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: Medium;\"><strong>About Us<\/strong><\/span><br \/>\n<a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a> as a Salesforce Product development partner offers a wide variety of integration products and services to the end users as well as to the Partners across the globe. We offers Consultation, Configuration, Training and support services in out-of-the-box functionality as well as customizations to incorporate custom business rules and functionalities that requires apex code incorporation into the Salesforce platform.<\/p>\n<p><a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a> has some unique solutions for Cloud CRM such as Salesforce integration with <a href=\"https:\/\/www.greytrix.com\/product\/sage-x3\/gumu-x3-salesforce-integration\">Sage Enterprise Management (Sage X3<\/a>), Sage Intacct, <a href=\"https:\/\/www.greytrix.com\/product\/sage-100-erp\/gumu-100-salesforce-integration\">Sage 100 <\/a>and <a href=\"https:\/\/www.greytrix.com\/product\/sage-300-erp\/gumu-300-salesforce-integration\">Sage 300 (Sage Accpac)<\/a>. We also offer best-in-class Cloud CRM <a href=\"https:\/\/www.greytrix.com\/product\/crm-development\/salesforce-com\">Salesforce customization and development services<\/a> along with services such as Salesforce <a href=\"https:\/\/www.greytrix.com\/product\/professional-services\/data-migration-services\">Data Migration<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/professional-services\/integrated-application-development\">Integrated App development<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/professional-services\/custom-development\">Custom App development<\/a> and <a href=\"https:\/\/www.greytrix.com\/product\/professional-services\/maintenance-support\">Technical Support<\/a> to business partners and end users.<\/p>\n<p>Greytrix GUMU&#x2122; integration for Sage ERP \u2013 Salesforce is a 5-star app listed on <a href=\"https:\/\/appexchange.salesforce.com\/listingDetail?listingId=a0N30000000psM5EAI\" target=\"_blank\" rel=\"noopener\">Salesforce AppExchange<\/a>.<\/p>\n<p>For more information, please contact us at <a href=\"mailto:salesforce@greytrix.com\">salesforce@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n<p><strong><span style=\"font-size: Medium;\">Related Posts<\/span><\/strong><\/p>\n<ul>\n<li><a title=\"One link direct login to Salesforce\" href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2014\/04\/21\/one-link-direct-login-to-salesforce\/\" target=\"_blank\" rel=\"noopener\">One link direct login to Salesforce<\/a><\/li>\n<li><a title=\"Removing footer in Salesforce Reports\" href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2014\/04\/01\/removing-footer-in-salesforce-reports\/\" target=\"_blank\" rel=\"noopener\">Removing footer in Salesforce Reports<\/a><\/li>\n<li><a title=\"Calculating the time taken between two dates\" href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2014\/03\/29\/calculating-the-time-taken-between-two-dates\/\" target=\"_blank\" rel=\"noopener\">Calculating the time taken between two dates<\/a><\/li>\n<li><a title=\"Changing user email without asking for confirmation from user\" href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2014\/03\/28\/changing-user-email-without-asking-for-confirmation-from-user\/\" target=\"_blank\" rel=\"noopener\">Changing user email without asking for confirmation from user<\/a><\/li>\n<li><a title=\"Remove New button from Lookup Window for Account and Contact Object\" href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2014\/03\/21\/remove-new-button-from-lookup-window-for-account-and-contact-object\/\" target=\"_blank\" rel=\"noopener\">Remove New button from Lookup Window for Account and Contact Object<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In our last blog post \u201cPrevent Salesforce Emails from ending up in Spam Folder\u201d, we had written about the things we can do to prevent emails sent from salesforce from landing in the spam folder. One of them was requesting the receiver to whitelist all the Salesforce.com IP addresses. Salesforce.com uses 52 IP addresses to\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2014\/05\/22\/testing-deliverability-of-an-email-sent-from-salesforce\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[89,582,107,584,583],"class_list":["post-544","post","type-post","status-publish","format-standard","hentry","category-salesforce-srv","tag-deliverability","tag-deliverability-of-email","tag-email","tag-salesforce-email-deliverability","tag-salesforce-email-status"],"_links":{"self":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts\/544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/comments?post=544"}],"version-history":[{"count":2,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts\/544\/revisions"}],"predecessor-version":[{"id":10763,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts\/544\/revisions\/10763"}],"wp:attachment":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/media?parent=544"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/categories?post=544"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/tags?post=544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}