{"id":7465,"date":"2023-09-07T10:58:19","date_gmt":"2023-09-07T10:58:19","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/salesforce\/?p=7465"},"modified":"2023-09-07T11:00:31","modified_gmt":"2023-09-07T11:00:31","slug":"how-to-fix-the-error-nbadr-is-greater-than-the-number-of-lines-while-editing-a-sage-x3-record-from-salesforce-to-sage-x3-through-gumu","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/salesforce\/2023\/09\/07\/how-to-fix-the-error-nbadr-is-greater-than-the-number-of-lines-while-editing-a-sage-x3-record-from-salesforce-to-sage-x3-through-gumu\/","title":{"rendered":"How to fix the error &#8220;NBADR is greater than the number of lines&#8221; while editing a Sage X3 record from Salesforce to Sage X3 through GUMU\u2122 ?"},"content":{"rendered":"\n<p class=\"has-text-align-left\">In this blog, we will discuss how we can fix <strong>\u201cthe value of NBADR is greater than the number of lines\u201d<\/strong> error while editing a Sage X3 record from Salesforce to Sage X3 through GUMU\u2122. For this blog we will be taking an example of an account field to be edited and saved which should change the Sage X3 account records field on a real-time basis.<\/p>\n\n\n\n<p><strong><em>What causes this error to occur?<\/em><\/strong><\/p>\n\n\n\n<p>When a user imports or syncs their account without importing the corresponding address from Sage X3 and tries to update the account from Salesforce to Sage X3 then the value of NBADR is greater than the number of lines encountered. As a result, only the migrated accounts from ERP to Salesforce are visible in Salesforce. If the user attempts to update one of these accounts, they may encounter this error.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><em>Steps to follow to fix the &#8220;the value of NBADR is greater than the number of lines&#8221; error :-<\/em><\/strong><\/h4>\n\n\n\n<p>Upon modifying a related\/connected record of an Account field within Salesforce, the resulting error of <em>&#8220;NBADR is greater than the number of lines&#8221;<\/em> becomes apparent in the &#8220;Last Sync Message&#8221; field.<\/p>\n\n\n\n<center><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2023\/08\/1.NBADR-Error.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px; align: center;\" src=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2023\/08\/1.NBADR-Error.png\" alt=\"NBADR Error\"><\/a><\/center>\n<font size=\"2\"><center><i>NBADR Error<\/i><\/center><\/font>\n\n\n\n<p>The address count in Salesforce is lower compared to Sage X3, as evident from the records.<\/p>\n\n\n\n<center><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2023\/08\/2.Number-of-Address-in-Salesforce.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px; align: center;\" src=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2023\/08\/2.Number-of-Address-in-Salesforce.png\" alt=\"Number of Address in Salesforce\"><\/a><\/center>\n<font size=\"2\"><center><i>Number of Address in Salesforce<\/i><\/center><\/font>\n\n\n\n<center><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2023\/08\/3.Number-of-Address-in-Sage-X3.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px; align: center;\" src=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2023\/08\/3.Number-of-Address-in-Sage-X3.png\" alt=\"Number of Address in Sage X3\"><\/a><\/center>\n<font size=\"2\"><center><i>Number of Address in Sage X3<\/i><\/center><\/font>\n\n\n\n<p>To fix this error, make sure to sync the address import routine of that<strong> Customer.<\/strong><\/p>\n\n\n\n<center><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2023\/08\/4.Address-Import-Rountine.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px; align: center;\" src=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2023\/08\/4.Address-Import-Rountine.png\" alt=\"Address Import Rountine\"><\/a><\/center>\n<font size=\"2\"><center><i>Address Import Rountine<\/i><\/center><\/font>\n\n\n\n<center><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2023\/08\/5.Address-Imported.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px; align: center;\" src=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2023\/08\/5.Address-Imported.png\" alt=\"Address Imported\"><\/a><\/center>\n<font size=\"2\"><center><i>Address Imported<\/i><\/center><\/font>\n\n\n\n<p>As you can see all the addresses in the Salesforce are imported from Sage X3. Now let\u2019s try to update the account.<\/p>\n\n\n\n<center><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2023\/08\/6.Account-Updated-Successfully.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px; align: center;\" src=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-content\/uploads\/2023\/08\/6.Account-Updated-Successfully.png\" alt=\"NBADR is greater than the number of lines\"><\/a><\/center>\n<font size=\"2\"><center><i>Account Updated Successfully <\/i><\/center><\/font>\n\n\n\n<p>By following the above blog instructions, you should be able to learn <strong>\u201cHow to fix the error &#8220;NBADR is greater than the number of lines&#8221; while editing a Sage X3 record from Salesforce to Sage X3 through GUMU\u2122 ?\u201c<\/strong>. If you still have queries or any related problems, don\u2019t hesitate to contact us at&nbsp;<a href=\"mailto:salesforce@greytrix.com\" target=\"_blank\" rel=\"noreferrer noopener\">salesforce@greytrix.com<\/a>. More details about our integration product are available on&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/sage-x3\/gumu-x3-salesforce-integration\" target=\"_blank\" rel=\"noreferrer noopener\">our website<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/appexchange.salesforce.com\/listingDetail?listingId=a0N30000000psM5EAI\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce AppExchange<\/a>.<\/p>\n\n\n\n<p>We hope you may find this blog resourceful and helpful. However, if you still have concerns and need more help, please contact us at&nbsp;<a href=\"mailto:salesforce@greytrix.com\" target=\"_blank\" rel=\"noreferrer noopener\">salesforce@greytrix.com<\/a>.<\/p>\n\n\n\n<p style=\"text-align: justify\"><b>About Us<\/b><\/br>\n<p><a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a> \u2013 a globally recognized and one of the oldest Sage Development Partner and a Salesforce Product development partner offers a wide variety of integration products and services to the end users as well as to the Partners and Sage PSG across the globe. We offer Consultation, Configuration, Training and support services in out-of-the-box functionality as well as customizations to incorporate custom business rules and functionalities that require apex code incorporation into the Salesforce platform.<br><br> Greytrix has some unique solutions for Cloud CRM such as <a href=\"\">Salesforce Sage integration<\/a> for <a href=\"https:\/\/www.greytrix.com\/sage-x3-erp\/integration\/\">Sage X3<\/a>, <a href=\"https:\/\/www.greytrix.com\/salesforce-cloud-services\/sage-100-integration\/\">Sage 100<\/a> and <a href=\"https:\/\/www.greytrix.com\/salesforce-cloud-services\/sage-300-integration\/\">Sage 300 (Sage Accpac)<\/a>. We also offer best-in-class Cloud CRM <a href=\"https:\/\/www.greytrix.com\/salesforce-cloud-services\/crm-development\/\">Salesforce customization and development services<\/a> along with services such as Salesforce <a href=\"https:\/\/www.greytrix.com\/salesforce-cloud-services\/data-migration-support\/\">Data Migration<\/a>, <a href=\"https:\/\/www.greytrix.com\/salesforce-cloud-services\/crm-development\/\">Integrated App development<\/a>, Custom App development and Technical Support business partners and end users. Salesforce Cloud CRM integration offered by Greytrix works with Lightning web components and supports standard opportunity workflow. Greytrix GUMU&#x2122; integration for Sage ERP \u2013 Salesforce is a 5-star rated app listed on <a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N30000000psM5EAI\" target=\"_blank\" rel=\"noopener\">Salesforce AppExchange<\/a>.<br> The GUMU&#x2122; Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for processing and execution of application programs at the click of a button.<br><br> For more information on our Salesforce products and services, contact us at <a href=\"mailto:salesforce@greytrix.com\">salesforce@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n\n\n\n<p><strong>\u00ad\u00adRelated Posts<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2019\/09\/10\/gumu-features-security-matrix-in-salesforce-lightning-interface\/\" target=\"_blank\" rel=\"noreferrer noopener\">GUMU\u2122 Features \u2013 Security Matrix in Salesforce Lightning Interface<\/a><\/li><li><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2019\/08\/22\/gumu-salesforce-tricks-tips-ssl-certificate-error\/\" target=\"_blank\" rel=\"noreferrer noopener\">GUMU\u2122 Salesforce Tricks &amp; Tips \u2013 SSL Certificate Error<\/a><\/li><li><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2021\/11\/30\/how-to-resolve-error-at-least-one-delivery-address-must-be-active-while-importing-customer-address-in-salesforce-from-sage-x3-erp\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to resolve error [At least one delivery address must be Active] while importing Customer Address in Salesforce from Sage X3 ERP<\/a><\/li><li> <a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2022\/11\/25\/fix-change-in-progress-on-another-workstation-error-while-editing-a-sagex3-record-from-salesforce-to-sagex3\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to fix Change in progress on another workstation error while editing a SageX3 record from Salesforce to SageX3 through GUMU\u2122<\/a><\/li><\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this blog, we will discuss how we can fix \u201cthe value of NBADR is greater than the number of lines\u201d error while editing a Sage X3 record from Salesforce to Sage X3 through GUMU\u2122. For this blog we will be taking an example of an account field to be edited and saved which should\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/salesforce\/2023\/09\/07\/how-to-fix-the-error-nbadr-is-greater-than-the-number-of-lines-while-editing-a-sage-x3-record-from-salesforce-to-sage-x3-through-gumu\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[956,2,957],"tags":[9,1200,1084,159,166,169,678,186,187,1497,1496,272,273,739,747,363,364,367,372,374,738,746,400,683,687,684,716,462,463,511],"class_list":["post-7465","post","type-post","status-publish","format-standard","hentry","category-gumu-features","category-gumu-salesforce","category-gumu-tricks-tips","tag-address","tag-bulk-update-address","tag-default-shipping-address","tag-gumu-sf-integration","tag-gumusfsageem","tag-gumusfsageerpx3","tag-gumulightninginterface","tag-integrate-salesforce-with-sage-em","tag-integrate-salesforce-with-sage-x3","tag-nbadr-error","tag-nbadr-is-greater-than-the-number-of-lines","tag-promote-address","tag-promote-addresses","tag-sage-erp-connector-with-salesforce","tag-sage-x3-connector-with-salesforce","tag-sageem","tag-sagex3","tag-salesforce","tag-salesforce-sage-em","tag-salesforce-sage-x3","tag-salesforce-connector-for-sage-erp","tag-salesforce-connector-for-sage-x3","tag-salesforce-integration-with-sage","tag-salesforce-lightning-and-sagex3-integration","tag-salesforce-lightning-integration-with-sagex3","tag-salesforce-lightning-sagex3-integration","tag-salesforce-sage-integration","tag-sfdc-with-sage-em-integration","tag-sfdc-with-sage-x3-integration","tag-update-address"],"_links":{"self":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts\/7465","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/comments?post=7465"}],"version-history":[{"count":5,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts\/7465\/revisions"}],"predecessor-version":[{"id":7635,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/posts\/7465\/revisions\/7635"}],"wp:attachment":[{"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/media?parent=7465"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/categories?post=7465"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/salesforce\/wp-json\/wp\/v2\/tags?post=7465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}