Expert Acumatica Support at your Fingertips
Expert Acumatica Support at your Fingertips
Acumatica - An Industry driven solution
We offer expert Acumatica offshore support and 24/7 assistance across technical, functional, Development, Integration and Configuration needs.
Acumatica Support Services addresses all kinds of issues and challenges, minimizes disruptions, and optimizes your investment in the cloud ERP.
AMS Services to keep your system up and running!
Consulting
- 360° Consultation.
- 30+ Acumatica Certifications.
- Acumatica Implementation Experts.
- Project Planning.
- Solution Configuration.
We offer a range of Application Management Services (AMS) to ensure that your system always delivers the desired results. Our skilled team is on their toes to provide you with the most basic to advanced support to ensure a seamlessly working Acumatica system. Discover the range of services offered under AMS –
System Maintenance & Monitoring
- System Updates.
- Patch Management.
- Database Maintenance.
System Customization & Enhancement
- Workflows.
- Custom Reports/Dashboards.
- Custom Functionalities.
- UI/Mobile app customizations.
- System Integrations.
Functional Support
- User Training.
- Custom Import/Export Scenarios.
- Generic Inquiry Enhancements.
Customer Support & Issue Resolution
- All-Round Consulting.
- Multi-Industry Expertise.
- Hassel-Free Implementation.
- Certified Consultant.
Salient Features of Our Support Services
Round-the-Clock Support
Our support services encompass a dedicated team of professionals working in shifts to ensure round-the-clock monitoring, maintenance, and prompt response to critical issues or emergencies. It is particularly beneficial for businesses with global operations in different time zones.
Multi-Dimensional Expertise
Our comprehensive ERP support covers all kinds of system needs. Right from system enhancements, customization, app development, integration, or any other technical/functional requirements, we got you covered!
Quick Turnaround Time
We understand the importance of timely support when it comes to Acumatica. Our in-moment remote service for your cloud ERP will help your system run with minimum hiccups/downtime.
Knowledge Hub
Our rich repository of knowledge can help understand Acumatica, its functionalities, and stay up-to-date with the latest advancements in the field through blogs, videos, brochures, and other collaterals.
Communication Channels
We offer premier Acumatica Customer Support through these remote channels
Sage News – Updates
and Upgrades
Dedicated Team
Unlimited Email Support
Our IP Product Support
Unlimited Telephone Support
Drive Sales Excellence with Acumatica Implementation
About Greytrix
Over the last 24+ years, Greytrix has built proficiency in delivering Industry-relevant CRM and ERP solutions to suit business needs. We provide end-to-end services for custom development, consultation, implementation and migration needs of robust ERPs (Sage Intacct, Sage X3, Sage 100, and Sage 300) and CRM systems (Salesforce and Sage CRM). With our native cloud connector GUMU™, we enable 15+ out-of-box Sage Intacct integrations and Salesforce – Sage ERP integrations. We extend our expertise to provide integration services for Acumatica with CRM and third-party apps. Key highlights of our services:
Let’s automate together!
What are your perks with us?
Maximize Profit Margins
Seamless Integration
Strategic Roadmap
Holistic Insight
Trusted Alliance
End-to-End Support
Greytrix is a leading provider of comprehensive business management solutions like ERP and CRM systems using cutting-edge technologies. We have strong expertise in custom-building apps, integrations, and secured migration.
With a strong track record of serving over 350+ clients and 2000+ customers globally, Greytrix has garnered recognition and praise for our commitment to delivering high-value solutions. We pride ourselves on leveraging outcome-focused technologies that meet your requirements and provide cost-efficient solutions, maximizing your return on investment.
With nearly two decades of experience, we have extensive expertise in delivering solutions across various industry verticals. We have deep knowledge and understanding of Finance, Healthcare, Hospitality, Manufacturing, distribution, and more such domains. This enables us to tailor our solutions to suit your industry’s specific requirements and nuances, ensuring optimal results.
Our champion Integrator is a one-click, highly efficient, low-cost SaaS solution. This state-of-art solution enables easy and quick integration of Acumatica with any application of your choice.
Our Customers
Contact Us
Testimonials
When I launched my Acumatica practice, one of my long-time contacts at Greytrix reached out to share that they were starting a cloud ERP practice as well, offering services similar to their work with legacy ERP systems. Given our history, I was thrilled to learn this. As we were both new to Acumatica, it took some time to establish the same rhythm we had developed with the Sage applications.
Today, several years into our Acumatica collaboration, I’m happy to say that the Greytrix Acumatica team has become an invaluable extension of our own. We rely on them for a high volume of enhancements and customizations each month and are consistently pleased with their results. We greatly value this partnership and look forward to growing and strengthening it in the years to come.
& Salesforce Admin, NewView Oklahoma
Administrator, SAM Medical
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