Expert Acumatica Support at your Fingertips

Expert Acumatica Support at your Fingertips

Acumatica - An Industry driven solution

We offer expert Acumatica offshore support and 24/7 assistance across technical, functional, Development, Integration and Configuration needs.
Acumatica Support Services addresses all kinds of issues and challenges, minimizes disruptions, and optimizes your investment in the cloud ERP.

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Years of Experience

AMS Services to keep your system up and running!

Consulting

  • 360° Consultation.

  • 30+ Acumatica Certifications.

  • Acumatica Implementation Experts.

  • Project Planning.

  • Solution Configuration.

We offer a range of Application Management Services (AMS) to ensure that your system always delivers the desired results. Our skilled team is on their toes to provide you with the most basic to advanced support to ensure a seamlessly working Acumatica system. Discover the range of services offered under AMS –

System Maintenance & Monitoring

  • System Updates.

  • Patch Management.

  • Database Maintenance.

System Customization & Enhancement

  • Workflows.

  • Custom Reports/Dashboards.

  • Custom Functionalities.

  • UI/Mobile app customizations.

  • System Integrations.

Functional Support

  • User Training.

  • Custom Import/Export Scenarios.

  • Generic Inquiry Enhancements.

Customer Support & Issue Resolution

  • All-Round Consulting.

  • Multi-Industry Expertise.

  • Hassel-Free Implementation.

  • Certified Consultant.

Salient Features of Our Support Services

Round-the-Clock Support

Our support services encompass a dedicated team of professionals working in shifts to ensure round-the-clock monitoring, maintenance, and prompt response to critical issues or emergencies. It is particularly beneficial for businesses with global operations in different time zones.

Multi-Dimensional Expertise

Our comprehensive ERP support covers all kinds of system needs. Right from system enhancements, customization, app development, integration, or any other technical/functional requirements, we got you covered!

Quick Turnaround Time

We understand the importance of timely support when it comes to Acumatica. Our in-moment remote service for your cloud ERP will help your system run with minimum hiccups/downtime.

Knowledge Hub

Our rich repository of knowledge can help understand Acumatica, its functionalities, and stay up-to-date with the latest advancements in the field through blogs, videos, brochures, and other collaterals.

Communication Channels

We offer premier Acumatica Customer Support through these remote channels

Sage News – Updates
and Upgrades

Dedicated Team

Unlimited Email Support

Our IP Product Support

Unlimited Telephone Support

Drive Sales Excellence with Acumatica Implementation

About Greytrix

Over the last 24+ years, Greytrix has built proficiency in delivering Industry-relevant CRM and ERP solutions to suit business needs. We provide end-to-end services for custom development, consultation, implementation and migration needs of robust ERPs (Sage IntacctSage X3Sage 100, and Sage 300) and CRM systems (Salesforce and Sage CRM). With our native cloud connector GUMU™, we enable 15+ out-of-box Sage Intacct integrations and Salesforce – Sage ERP integrations. We extend our expertise to provide integration services for Acumatica with CRM and third-party apps. Key highlights of our services:

Let’s automate together!

What are your perks with us?

Maximize Profit Margins

Seamless Integration

Strategic Roadmap

Holistic Insight

Trusted Alliance

End-to-End Support

FAQ - Greytrix
Complete Solution-Provider

Greytrix is a leading provider of comprehensive business management solutions like ERP and CRM systems using cutting-edge technologies. We have strong expertise in custom-building apps, integrations, and secured migration.

High Value, Cost-efficient Solutions

With a strong track record of serving over 350+ clients and 2000+ customers globally, Greytrix has garnered recognition and praise for our commitment to delivering high-value solutions. We pride ourselves on leveraging outcome-focused technologies that meet your requirements and provide cost-efficient solutions, maximizing your return on investment.

Multi-Domain Expertise

With nearly two decades of experience, we have extensive expertise in delivering solutions across various industry verticals. We have deep knowledge and understanding of Finance, Healthcare, Hospitality, Manufacturing, distribution, and more such domains. This enables us to tailor our solutions to suit your industry’s specific requirements and nuances, ensuring optimal results.

GUMU™ Integrations

Our champion Integrator is a one-click, highly efficient, low-cost SaaS solution. This state-of-art solution enables easy and quick integration of Acumatica with any application of your choice.

Our Customers

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