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“If you do not look after your customers, somebody else will” is a saying businesses use while delivering customer service. An organization’s standard is decided by the voice of its customers. They have to manage complex data like tracking leads, prospects, support related interactions through every stage of the sales pipeline aside from their core business. In this process, servicing customers becomes a difficult task as essential data is not readily accessible.
Greytrix Australia assures that Sage CRM – sales CRM software, for organizations in New South Wales, Victoria, South Australia, Northern Territory etc. emphasizes on the cumulative approach of business processes like sales, marketing, and customer service. This will offer a rapid ROI at low ownership cost with a characteristic of bridging the knowledge gap between different departments.
Greytrix Australia Sage CRM - Customer Relationship Management Software, automates business processes applied in Australian region and consolidates the sales information about the prospects, leads, sales reports etc. One of the best sales management software, it helps in increasing productivity, drive revenue growth and send targeted marketing campaigns. It also manages and analyzes the value of sales opportunity in your pipeline, maximizing cross and up-sell opportunities and make smarter and quick decisions. An enhanced pipeline management allows all the employees to access information of customers anytime introducing transparency within the organization. Sales representatives will thus focus more on sales and less time on administration.
Customer information – anytime, anywhere is a distinctive feature of Sage CRM – Customer Management Software. Greytrix Australia - CRM Solution Providers, with the help of Sage CRM maintains customer records over a centralized database, providing prompt and relevant information for an effective customer service. It also offers quick and accurate order tracking that drives revenue, improving employee efficiency and keeping your customers satisfied. This will eventually reduce customer support costs and improve customer retention.
There is a whole lot of marketing that is executed to win new customers and retain existing ones. Proper planning, executing, controlling budget and tracking are essential for a successful campaign. Generation of leads becomes easier through major social networking sites like Twitter, Facebook, and LinkedIn. Financial profiling, information of orders, purchases, special interests and demographics with multiple templates and filtering options enables users to execute high quality, targeted campaigns to attract new leads across Australia. Customers will be closely connected and engagement of the customers with employees becomes viable, fostering loyalty, building customer retention and increasing revenue. Keeping the right customers informed at the right time and tracking the campaigns is possible using analytics made available in Sage CRM. Among the many CRM software Australia, Sage CRM harnesses the power of an integrated CRM solution to track and manage interaction with prospects, leads and customers.
With Sage CRM also known as mobile CRM, real-time customer and order information can be accessed anywhere, anytime. Schedule calls, recording emails, managing activities, viewing history all becomes manageable on your mobile phones. This streamlines business processes with better visibility and increased sales productivity, enhancing customer support.
For a successful business, collaborated workflow is extremely essential between departments. Relevant operational data should be visible and consistent across the organization. Hence it is important to integrate CRM with ERP. Sage CRM takes care of the front-office operations like Customer support, increasing Sales by converting Leads to Customers/Opportunities and retaining existing Customers. On the other hand, ERP handles the back-office operations like managing Purchases, Finances, Inventories, Sales Orders, and Accounts etc. The strength of an integrated CRM and ERP solution is the bridge that facilitates both roles to be carried out seamlessly and this functionality is provided in Sage CRM.
Address : 4 Sassari Ct, Point Cook,
Melbourne, VIC 3030, AU
Tel: 022 6768 7800
E-mail : aus.sales@greytrix.com
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Navi Mumbai - 400 705 Tel : 022 6768 7800 E-mail : na.sales@greytrix.com For Career : job@greytrix.com