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According to conventional business wisdom, the cost of retaining a customer is far lower than the cost of acquiring a customer, and the key to retaining a customer lies in effectively servicing a customer’s needs. To make this easier, Greytrix offers a Service Add-On for Sage CRM that helps streamline after-sales service. While Sage CRM adequately provides the tools to make a sale, our Service Add-On completes the picture with the ability to offer optimally managed after-sales service.
Specially engineered for Sage CRM, the Greytrix Service Add-On enables Sage CRM users to manage inventory, assets, agreements, warranties, services provided, and service branch data effortlessly.
With after-sales service management becoming an integral part of the CRM system, users enjoy better visibility into the allocation of valuable resources. As a result, inventory and service networks can be optimally managed to ensure improved business productivity.
Superior after-sales service powered by the Greytrix Service Add-On enables service teams to identify and resolve customer queries/issues more effectively and faster. The result – higher customer satisfaction levels!
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