In our last blog post, we discussed how a sales order created in Shopify can be automatically updated in Sage X3 using the GUMU™ integration platform. Once the sales order is available in Sage X3, the next step is discussed in this blog post. Now in this blog post, we will discuss how the order fulfillment updates from Sage X3 can be automatically updated in Shopify using the GUMU™ integration solution.
Order Processing in Sage X3
Once a sales order is generated in Sage X3, the operations team in an organization will process the order. The order goes through a number of stages before it is finally shipped out of the organization. The various stages involved in order processing in Sage X3 are:
- Validation of Order
- Creation of Delivery Document in Sage X3
- Processing of Order in Sage X3
- Generation of Invoice for Order in Sage X3
The warehouse team in any organization creates a delivery document in Sage X3 to confirm the order shipment. Once a delivery document is created for the order in Sage X3, the finance team in any organization creates an invoice for the order.
Fulfillment Updates Sent Back to Shopify
Once delivery and invoicing are complete in Sage X3, GUMU™ will recognize these updates and sync them back into Shopify.
The GUMU™ integration will sync important order fulfillment information into Shopify, such as:
- Fulfillment status
- Quantities shipped
- Ship confirmation
- Invoice information
In turn, this will ensure that the order in Shopify is marked as fulfilled, allowing customers and staff to easily view the order status.
End-to-End Order Synchronization
As a result of GUMU™, the entire order lifecycle will be completely automated between Shopify and Sage X3.
- Customer places order in Shopify
- Automatically synced into Sage X3 via GUMU™
- Delivery and invoice creation in Sage X3
- Fulfillment status synced back into Shopify via GUMU™
As a result, both Shopify and Sage X3 will be completely synced, from order creation to order fulfillment.
Conclusion
As a result of GUMU™’s ability to sync order fulfillment updates from Sage X3 into Shopify, businesses can ensure that their order status is accurate in both systems.
Businesses are able to efficiently run their order management lifecycle, as well as their entire eCommerce business. Reach out to Greytrix at gumucloud@greytrix.com to learn how GUMU™ can support your transformation journey.