Efficient management of your inventory is integral for the success of your eCommerce business. With the Shopify, Sage X3, and GUMU™ connector, you enjoy real-time synchronization of your inventory, meaning that you have real-time information about the level of your inventory at all times.
How Real-Time Inventory Synchronization Functions
Sage X3 is the central system of truth that manages inventory. The entire stock and quantity of products, along with adjustment entries, are reflected in Sage X3 and immediately replicated in Shopify using GUMU™.
Order-Driven Stock Updates
Once the customer has placed an order on Shopify, the following happens:
- GUMU™ records the order immediately.
- The order details are transmitted to Sage X3.
- The inventory can be reserved or reduced in Sage X3 according to business rules.
Direct Stock Analysis via Shopify
After the update of the inventory in the Sage X3 system, the updated quantity becomes transmitted to the Shopify store in real time. This ensures the customer views and purchases only the available quantity. Thus, there are neither oversales nor order cancellations.
Fulfillment & Inventory Adjustments
Thus, while orders are being fulfilled through picking, packing, and shipping in Sage X3, their tracking stays in sync. Subsequent return shipments, partial deliveries, and manual stock adjustments in Sage X3 get synchronized automatically in Shopify too.
Example: Handling High Sales Volume during the Christmas Season
Seasonal events such as Christmas sometimes see a sudden jump in online orders. In such cases, real-time synchronization of the stock becomes a crucial process.
For instance, imagine a company is conducting a Christmas sale event on its Shopify website for a highly sought-after product with a low quantity in stock. As soon as customers begin placing multiple orders for a short period, GUMU™ captures each order instantly and syncs it with Sage X3. Sage X3 makes immediate changes or holds stock based on certain business rules, and this changed quantity is reflected immediately on Shopify.
This real-time process ensures that, after the stock of the products gets exhausted, Shopify immediately displays the right stock, so customers cannot purchase items that are out of stock. But at the same time, the inventory teams can ship products from the Sage X3 system without worrying about the difference in the stock levels. Last-minute adjustments, returns, or replenishments are also synchronized seamlessly.
Hence, companies can confidently proceed with large Christmas sales without any issues related to overselling, order cancellation, and customer dissatisfaction.
Business Benefits
- Product visibility in all sales channels
- Prevention Of Overselling & Inventory In consist
- Handling orders much faster, with minimal human interaction
- Enhanced customer confidence due to real-time availability
- Scalable inventory management for expanding ecommerce businesses
Conclusion
Through the availability of the real-time inventory management system created by the integration of Shopify with Sage X3 using GUMU, businesses can manage their inventory effectively. This aspect helps businesses grow as they can also ensure consistency in the performance of their customers.
To learn more about real-time inventory sync enabling, contact Greytrix at gumucloud@greytrix.com.