In Sage 500 ERP, multiple returns policies are easily managed. You can determine if return material authorizations (RMAs) are required.

Basically in the return to vendor process, the initial activity is requesting a Returns Material Authorization (RMA) from the vendor. The RMA number is entered in a text field in the return purchase order. The buyer then creates a return purchase order in the system. The return purchase is done after receiving of goods and before invoice payment

New stuff: Transfer Order Flow

Modules for Vendor Return in Sage 500 ERP

  • Process Return Of Goods
  • Process Receipt Of Invoice
  • Process Invoice For Payment (AP)

Below is the process flow design of Vendor Return.

PO Return flow

For example, we create a return of goods were we return 1 item out of 3;

Say purchase order ( 0000000238 – PO ) for item router with qty 3. We Process Return of Goods against the PO, Goto ‘Purchase Order’ → ‘Activities’ →  ‘Vendor Return’ → ‘Process Return Of Goods’ >> Enter the quantity to be returned to vendor.

Process return of goods

Enter return of goods

And post the return in system to process payment for remaining items ordered,
Goto  ‘Purchase Order’ → ‘Activities’ →  ‘Process Receipt Of Invoice’ ,
Click on ‘Enter Receipt’ and create voucher of type invoice for goods received and voucher of type Debit memo for vendor on returns of goods.

Enter receipt of Invoice

Enter receipt of invoice batch

Now Process the AP payment;

Goto  ‘Account Payable’ → ‘AP-Process Invoice For Payment’ >> Select the payment vouchers

View selected voucher or payment

Process invoice /payment

Print the check for payment the post the invoice voucher.

This is how the flow for vendor return carried in Sage 500 ERP, after the return purchase order confirmation goes to the vendor and the return delivery is sent to the shipping department, where the items are picked and shipped back along with a delivery note.

Also read:

1.  Sage 500 ERP – Sage CRM integration : Lets grow together
2. Clear Admin level passwords in Sage 500 ERP
3. GUMU for Sage CRM – Sage MAS 500 ERP Integration
4. How To Create Custom Transaction Type In Mas 500 System
5. Pricing Hierarchy in MAS 500 System

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