In Sage 500 ERP, multiple returns policies are easily managed. You can determine if return material authorizations (RMAs) are required.
Basically in the return to vendor process, the initial activity is requesting a Returns Material Authorization (RMA) from the vendor. The RMA number is entered in a text field in the return purchase order. The buyer then creates a return purchase order in the system. The return purchase is done after receiving of goods and before invoice payment
New stuff: Transfer Order Flow
Modules for Vendor Return in Sage 500 ERP
- Process Return Of Goods
- Process Receipt Of Invoice
- Process Invoice For Payment (AP)
Below is the process flow design of Vendor Return.
For example, we create a return of goods were we return 1 item out of 3;
Say purchase order ( 0000000238 – PO ) for item router with qty 3. We Process Return of Goods against the PO, Goto ‘Purchase Order’ → ‘Activities’ → ‘Vendor Return’ → ‘Process Return Of Goods’ >> Enter the quantity to be returned to vendor.
And post the return in system to process payment for remaining items ordered,
Goto ‘Purchase Order’ → ‘Activities’ → ‘Process Receipt Of Invoice’ ,
Click on ‘Enter Receipt’ and create voucher of type invoice for goods received and voucher of type Debit memo for vendor on returns of goods.
Now Process the AP payment;
Goto ‘Account Payable’ → ‘AP-Process Invoice For Payment’ >> Select the payment vouchers
Print the check for payment the post the invoice voucher.
This is how the flow for vendor return carried in Sage 500 ERP, after the return purchase order confirmation goes to the vendor and the return delivery is sent to the shipping department, where the items are picked and shipped back along with a delivery note.
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