Displaying Custom or Existing Fields in the Creatio Mobile App

Creatio CRM provides a robust mobile application that enables users to access and update CRM data on the go. While the web application allows full visibility of all configured fields, the mobile app displays only a selected set of fields by default to maintain a clean and optimized user experience. In many business scenarios, administrators… Read More »

Setting up an Automated Approval Workflow in Creatio

Approval processes have always been an essential part of business hierarchies. While higher management is typically responsible for making key decisions and granting approvals, operational tasks are handled by lower management. As a result, seeking approval becomes a routine and integral part of business operations. Creatio simplifies this workflow by making approval processes easy to… Read More »

Prevent Empty Gaps in Creatio CRM Forms with Flex Containers

When customizing the Creatio CRM interface, one common issue both developers and no‑code designers run into is the appearance of awkward blank spaces in panels when certain fields are hidden. This usually happens because field visibility is controlled through business rules, while the layout itself remains fixed. As a result, even if a field is… Read More »

How Creatio CRM Transforms Food & Beverage Operations

Running an F&B operation today means managing a lot of moving parts at once. Production schedules, batch planning, quality checks, compliance requirements, and distributor commitments all need to stay in sync — often while new products, packaging changes, or formulation updates are being worked on in parallel. From the shop floor to planning desks, small… Read More »

Hiding the Creatio AI Panel: A Quick Guide

Creatio CRM is packed with smart, AI-driven tools that help teams work faster and make better decisions. The Creatio.ai panel is one of those features it puts AI right at your fingertips. But let’s be honest: not every company is ready to roll out AI to everyone at once. Some organizations may want to keep… Read More »

Creatio CRM Workplace Not Visible for New Users: Cause & Solution

When onboarding new team members into Creatio CRM, everything seems smooth until you log in with the newly created account and notice something unusual the All-Apps view is blank, and no workplace is visible. This is one of the most commonly faced issues among Creatio administrators, especially when configuring fresh user profiles or setting up… Read More »

Access Rights Setup for Creatio Dashboards

Managing dashboards in Creatio CRM helps your team access real-time insights without risking system security. Normally, only administrators have full control over dashboards, but you can easily share these rights with other users as needed. In this guide, you’ll learn how to give selected users or roles Read, Edit, and Delete permissions for dashboards. Dashboards… Read More »

Configuring Calendar Views for Custom Entities in Creatio

Calendars play a vital role in business operations, serving as essential tools for planning meetings, organizing schedules, and managing important tasks. They help teams coordinate effectively, ensure deadlines are met, and provide clear visibility into upcoming events and priorities. By keeping everyone aligned and informed, calendars contribute significantly to productivity, time management, and overall workflow… Read More »

Email Setup in Creatio for Windows On-Premise Environments

Effective communication is a cornerstone of any successful business process. Maintaining strong and consistent communication with customers enables organizations to better understand their clients’ needs and expectations, leading to more timely and accurate fulfillment of those needs. Creatio supports this objective by offering a variety of flexible communication channels, including live chat, phone calls, and… Read More »