Tag Archives: Creatio configuration tips

How to Configure and Manage Email Templates in Creatio

Creatio allows organizations to automate email communication through configurable email templates. These templates help standardize messaging, reduce manual work, and ensure timely communication across business processes. This blog walks through the essentials of configuring email templates in Creatio and highlights practical use cases for real-world implementations. Macros help you automatically insert the right information into… Read More »

Displaying Custom or Existing Fields in the Creatio Mobile App

Creatio CRM provides a robust mobile application that enables users to access and update CRM data on the go. While the web application allows full visibility of all configured fields, the mobile app displays only a selected set of fields by default to maintain a clean and optimized user experience. In many business scenarios, administrators… Read More »

Setting up an Automated Approval Workflow in Creatio

Approval processes have always been an essential part of business hierarchies. While higher management is typically responsible for making key decisions and granting approvals, operational tasks are handled by lower management. As a result, seeking approval becomes a routine and integral part of business operations. Creatio simplifies this workflow by making approval processes easy to… Read More »

Prevent Empty Gaps in Creatio CRM Forms with Flex Containers

When customizing the Creatio CRM interface, one common issue both developers and no‑code designers run into is the appearance of awkward blank spaces in panels when certain fields are hidden. This usually happens because field visibility is controlled through business rules, while the layout itself remains fixed. As a result, even if a field is… Read More »

Hiding the Creatio AI Panel: A Quick Guide

Creatio CRM is packed with smart, AI-driven tools that help teams work faster and make better decisions. The Creatio.ai panel is one of those features it puts AI right at your fingertips. But let’s be honest: not every company is ready to roll out AI to everyone at once. Some organizations may want to keep… Read More »

Creatio CRM Workplace Not Visible for New Users: Cause & Solution

When onboarding new team members into Creatio CRM, everything seems smooth until you log in with the newly created account and notice something unusual the All-Apps view is blank, and no workplace is visible. This is one of the most commonly faced issues among Creatio administrators, especially when configuring fresh user profiles or setting up… Read More »

Configuring Calendar Views for Custom Entities in Creatio

Calendars play a vital role in business operations, serving as essential tools for planning meetings, organizing schedules, and managing important tasks. They help teams coordinate effectively, ensure deadlines are met, and provide clear visibility into upcoming events and priorities. By keeping everyone aligned and informed, calendars contribute significantly to productivity, time management, and overall workflow… Read More »

Email Setup in Creatio for Windows On-Premise Environments

Effective communication is a cornerstone of any successful business process. Maintaining strong and consistent communication with customers enables organizations to better understand their clients’ needs and expectations, leading to more timely and accurate fulfillment of those needs. Creatio supports this objective by offering a variety of flexible communication channels, including live chat, phone calls, and… Read More »

Creatio Freedom UI Customization: Backgrounds, Desktops, Logos

Creatio’s Freedom UI is all about flexibility – giving you a clean, modern interface that can amend to your style and your system. In this blog, we’ll walk step-by-step through three simple ways to make your Creatio environment look and feel like your own: Whether you’re an administrator or just like things looking right, this… Read More »