New Sage Intacct Data Panel for Customers in Sage CRM – Sage Intacct GUMU™ Integration

By | December 29, 2025

GUMU™ for Sage CRM – Sage Intacct is a real-time, bi-directional integration designed to seamlessly synchronize customer and vendor data between Sage Intacct and Sage CRM. With this integration, users can access essential ERP information—such as invoices, orders, and sales history—directly within Sage CRM, improving operational efficiency and decision-making.

As part of continuous enhancements, Greytrix has introduced a new feature in the latest GUMU™ release: The “Sage Intacct Data” panel on the Company Summary screen. This feature offers quicker visibility into ERP financial details with a clean and modern interface.

Key Interface Highlight — Collapsible Slide Panel

The new collapsible slide-bar design ensures:

✔ A clean CRM interface
✔ On-demand access to Sage Intacct customer sales data
✔ Faster navigation without leaving the current screen

Users can simply expand the panel when needed and collapse it afterward to maintain a clutter-free workspace.

What Data Does the Sage Intacct Panel Display?

The panel shows read-only ERP sales data synchronized into the Sage CRM database.
These fields include:

Field NameDescription
Customer NoUnique customer number in Sage Intacct
Company CodeIntegrated Sage Intacct company code
Credit LimitAssigned credit limit for the customer
EntitySage Intacct entity associated with the customer
Last Invoice DateThe most recent invoice date from Sage Intacct
Last Sales Order DateLatest sales order date for the customer
Total OutstandingTotal unpaid invoice amount
Rolling 12 MonthsTotal invoiced sales for the current fiscal year
StatusCustomer’s current status (Active/Inactive)

These fields update automatically once a customer is promoted or imported into Sage CRM via GUMU™.

Data Sync Options for ERP Sales Information

Users have two flexible sync methods to keep customer data updated:

1️⃣ Import Custom Fields (Manual Sync)

A built-in feature in Sage CRM under:
Administration → Sage Intacct → Import Custom Fields

Users can sync based on:

  • Company code
  • Date range
  • Customer number range

This updates sales metrics such as Last Invoice Date, Last Sales Order Date, and Total Outstanding Amount.

Windows Scheduler (Auto Sync)

The batch utility can be scheduled to run:

⏱ Daily
📅 Weekly
🗓 Monthly

This eliminates manual effort and ensures ERP values remain current in Sage CRM.

The new Sage Intacct Data panel strengthens CRM-ERP alignment by delivering critical customer insights directly where sales teams work—Sage CRM. With automated data synchronization and a streamlined interface, organizations gain more power and speed in managing customer relationships.

About Us

Greytrix – a globally recognized and one of the oldest Sage Development Partners is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience and expertise, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development, and implementation competence.

Greytrix has some unique integration solutions developed for Sage CRM with Sage ERPs namely Sage X3, Sage Intacct, Sage 100, Sage 500, and Sage 300. We also offer best-in-class Sage ERP and Sage CRM customization and development services to Business Partners, End Users, and Sage PSG worldwide. Greytrix helps in the migration of Sage CRM from Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes add-ons like  Greytrix Business Manager, Sage CRM Project Manager, Sage CRM Resource Planner, Sage CRM Contract Manager, Sage CRM Event Manager, Sage CRM Budget Planner, Gmail Integration, Sage CRM Mobile Service Signature, Sage CRM CTI Framework.

Greytrix is a recognized Sage Champion Partner for GUMU™ Sage X3 – Sage CRM integration listed on Sage Marketplace and Sage CRM – Sage Intacct integration listed on Sage Intacct Marketplace. The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for the processing and execution of application programs at the click of a button.

For more information on our integration solutions, please contact us at sage@greytrix.com. We will be glad to assist you.