If you’ve ever spent time searching through multiple screens in Sage CRM just to find a customer record, an open opportunity, or a support case, you’re not alone. While Sage CRM is a powerful business tool, accessing the information you need isn’t always as quick as you’d like. That’s where GUMU™ Co-pilot comes in. Built… Read More »
The latest release, GUMU™ for Sage 100 – Sage CRM v5.6.0.5, is squarely focused on that: a batch of usability enhancements, performance tuning, and stability fixes that add up to a noticeably smoother experience for everyone touching the system. Whether you’re a Sage CRM customer running the integration day to day or a partner managing… Read More »
In our previous Dynamic Query Grid Blog, we explored how the Enhanced Dynamic Grid Query Manager simplifies displaying Sage 100 ERP data within Sage CRM using Query-wise and Table-wise configurations. Before creating your first Dynamic Grid, it’s important to understand the metadata that controls how the grid behaves. Metadata defines what data is displayed, how… Read More »
Imagine a sales representative is speaking with a customer over the phone. The customer asks about the latest invoice or available inventory. Without ERP data inside Sage CRM, users must switch to Sage 100, search for the required information, and then return to CRM. Repeating this process throughout the day reduces productivity. The Enhanced Dynamic… Read More »
In today’s competitive business environment, achieving sales targets is just as important as tracking actual sales performance. The Actuals Versus Target Gadget provided to one of our client provides organizations with a clear, visual comparison between sales targets and actual sales, enabling management and sales teams to quickly identify performance gaps and take corrective actions.… Read More »
In Sage CRM, one of our clients required a solution to monitor user activity on the Case entity. They wanted to know not only who modified a record, but also who viewed it and when. This level of auditing helps organizations improve accountability, maintain data integrity, and meet compliance requirements. To address this requirement, we… Read More »
GUMU™ for Sage CRM – Sage 100 is a real-time, bi-directional integration that seamlessly connects CRM and ERP processes. One of its key strengths is its flexibility, allowing businesses to tailor the integration to match their specific operational requirements. At Greytrix, we continuously enhance our GUMU™ integration to simplify day-to-day business operations. As part of… Read More »
Document management plays a vital role in any CRM system. In Sage CRM, every entity—such as Company, Case, and Opportunity—has its own Documents tab where users can upload and manage attachments. However, the Documents tab displays only the documents associated with that specific record. For example, the Documents tab on a Case shows only Case-related… Read More »
In many business scenarios, users enter the starting year of an event, such as the year a company entered the transportation industry. Instead of manually calculating the total experience every year, Sage CRM can automatically display the number of years completed based on the current date. For example, if a user enters 2000 in the… Read More »
GUMU™ for Sage CRM – Sage 100 is a real-time, bi-directional integration that keeps customer, sales, and order data moving seamlessly between the two systems. It’s built to eliminate manual re-entry and keep both platforms in sync, giving users real-time visibility into the customer information that matters most. On a recent integration project, one client… Read More »
