GUMU™ for Sage CRM – Sage 100 application is a real time bi-directional integration link. One of its exclusive features is that it is a customizable link and we can customize GUMU to suite your company business process.
This customization enhances invoice traceability in Sage CRM by introducing a Tracking button on the AR Inquiry – Invoice Details screen. With this feature, users can view tracking information related to an invoice with a single click through a popup window that follows the familiar Sage 100 tracking screen layout.
The enhancement minimizes system switching, improves visibility into shipment details, and makes invoice follow-ups faster and more efficient for daily business operations.
Invoice Tracking from the AR Inquiry Tab
When users click the Tracking button on the Invoice Details screen under the AR Inquiry tab in Sage CRM, an Invoice Tracking popup is displayed.
This popup presents shipment-related information such as package details, tracking numbers, and carrier information. The layout and behavior are designed to closely match the Sage 100 tracking screen, allowing users to easily understand and use the feature without additional training.
With this enhancement, users can instantly access invoice shipment tracking details directly from Sage CRM, eliminating the need to navigate to Sage 100 or search across multiple screens.

Why This Enhancement Is Useful
This functionality provides several practical advantages:
- Enables quick invoice tracing directly from the AR Inquiry screen
- Provides one-click access to shipment and tracking information
- Reduces dependency on Sage 100 for invoice tracking tasks
- Saves time for finance, sales, and customer support teams
About Us
Greytrix – a globally recognized and one of the oldest Sage Development Partners is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience and expertise, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development, and implementation competence.
Greytrix has some unique integration solutions developed for Sage CRM with Sage ERPs namely Sage X3, Sage Intacct, Sage 100, Sage 500, and Sage 300. We also offer best-in-class Sage ERP and Sage CRM customization and development services to Business Partners, End Users, and Sage PSG worldwide. Greytrix helps in the migration of Sage CRM from Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes add-ons like Greytrix Business Manager, Sage CRM Project Manager, Sage CRM Resource Planner, Sage CRM Contract Manager, Sage CRM Event Manager, Sage CRM Budget Planner, Gmail Integration, Sage CRM Mobile Service Signature, Sage CRM CTI Framework.
Greytrix is a recognized Sage Champion Partner for GUMU™ Sage X3 – Sage CRM integration listed on Sage Marketplace and Sage CRM – Sage Intacct integration listed on Sage Intacct Marketplace. The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for the processing and execution of application programs at the click of a button.
For more information on our integration solutions, please contact us at sage@greytrix.com. We will be glad to assist you.