There will be a situation where a customer has returned or not received goods or service they have paid for it. In that circumstances, the customer always needs the easiest way to handle refund process by using their accounting system.
In Sage 500, customer refund functionality is easy to handle by using only three steps.
New Stuff: Copy Sales Order functionality in Sage 500
Here’s the below screens by using user can do the customer refund process from cash receipts in Sage 500.
Go to the Account receivable module >> Process Cash Receipts
In Enter Cash Receipts screens, provide all the necessary details like customer id, Invoice no, payment type.
Print refund checks directly from Process Cash Receipts screens.
This is very simple way for customer refund in Sage 500.
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