Introduction
Order processing and handling become more cumbersome for e-commerce business owners the more they expand on multiple sales platforms.
Here is the case study of an e-commerce company selling various products and services related to pets which sold its products via Amazon Marketplace platform and had to streamline the integration of its Amazon Marketplace storefront with its ERP software, Sage 300.
The Requirement
The main requirement from the side of our client was:
The client needed help in integrating its Amazon Marketplace storefront with Sage 300.
As you probably understand, without integration of the systems, there were many processes that had to be done manually, especially those connected with transferring orders between platforms.
The Solution
To help the customer out, the integration of Amazon Marketplace and Sage 300 based on GUMU™ was provided. It helped to achieve seamless operation between the two platforms.
This integration included:
- synchronization of orders from Amazon Marketplace with Sage 300
- synchronization of inventory and prices in both systems
The total time required for the whole project was about 3-4 months.
The Outcome
After the successful implementation, our client has seen noticeable improvement in its business processes:
- smooth flow of orders from Amazon Marketplace to Sage 300
- minimized manual verification of orders between systems
These improvements have contributed to making day-to-day operations easier and more efficient.
Customer Feedback
“The integration has provided a solid order flow between Amazon Marketplace and Sage 300 and greatly minimized the manual effort of reviewing and entering data into each system.”
Conclusion
Some of the best ways to solve a problem are by pinpointing a single issue that needs attention.Through using a GUMU™ solution for Amazon Marketplace and Sage 300 integration, the client has been able to make their systems work in harmony efficiently.