Managing orders between Shopify and Sage X3 is not always easy as your company continues to grow, creating more orders. If you do not have the two systems connected adequately, then you will have to enter orders manually, thereby creating delays, errors, and inventory problems that could result in customer dissatisfaction.
We will identify some of the problems generated by incorrectly managing orders between the two systems and describe how the GUMU application can help you resolve those challenges.
The First Challenge is manual order entry.
When someone has to enter sales orders from Shopify into Sage X3, it can take a long time to process, and there’s a high probability of making errors.
The GUMU™ Solution: The GUMU application automatically links the sales orders from Shopify to Sage X3, so you do not need to record it manually or run the risk of entering the order incorrectly.
The Second Challenge is mismatched inventory.
Inventory levels are updated at various times. Therefore, if they do not update simultaneously on both systems then there’s a chance that a business could sell more units than they have in stock or display inaccurate stock levels to customers.
The GUMU™ Solution: The integration between Sage X3 and Shopify assists in keeping inventory levels accurate across both systems.
The Third Challenge is Delay in processing orders.
Manually checking and entering order details while fulfilling will cause a delay in the time required to process an order.
The GUMU™ Solution: Since all orders will automatically connect with one another, this decreases processing time and increases the chances of shipping an order in a reasonable amount of time after being placed.
The Fourth Challenge is Limited Order Visibility
Tracking the status of orders from multiple systems can be tedious and create a lack of visibility, thus slowing down your overall service level.
The GUMU™ Solution: Connecting Shopify to Sage X3 enables you to have a seamless flow of your order information between the two systems, creating better visibility into your operations.
Conclusion
Order management is important if you want to make your customers happy. When you use GUMU™ Shopify-Sage X3 integration, you can automatically handle orders, make fewer mistakes, keep track of what you have in stock, and make your business run smoother.
This means you do not have to deal with the problems that come with managing orders. GUMU™ helps your business by giving you time to focus on growing and making money instead of wasting time on paperwork and other boring tasks.
For more information on Shopify and Sage X3 integration, please contact Greytrix via gumucloud@greytrix.com.