Tag Archives: WhatsApp for Business

Salesforce WhatsApp Integration: Smart Routing, Record Linking & Automated CSAT

In today’s fast-paced digital landscape, businesses are always seeking smarter ways to connect with their customers. WhatsApp has emerged as one of the most preferred communication channels offering speed, convenience, and a personal touch. Pairing WhatsApp with a powerful CRM like Salesforce creates a seamless ecosystem where customer engagement becomes faster, smarter, and more meaningful.… Read More »