In the MAS 500 system, the user can delete a sales order if there is no activity against it. In the ‘Setup SO Option’ screen there is an option ‘Track Deleted Sales Orders’ in the main tab of the screen. Users can tick this option to track the deleted sales order information. Depending on this option system will handles the deletion of sales order in two different ways. Refer the below screenshot.
- ‘Track Deleted Sales Orders’ is ticked.
If user ticks this option in ‘Setup SO Option’ screen then the system will delete the records from sales order and its related tables and update the status of the sales order as ‘Deleted’ in the sales order log table. When user enters the deleted sales order number again in the SO lookup then System will prompt the user ‘This sales order has been deleted (status is Void)’ and not allow to use deleted sales order number again.
- ‘Track Deleted Sales Orders’ is NOT ticked.
If user do not ticks this option in ‘Setup SO Option’ screen then the system will delete the records from sales order and its related tables and update the status of the sales order as ‘Incomplete’ in the sales order log table. When user enters the deleted sales order number in the SO lookup then System will prompt user ‘This sales order is in an incomplete statue. Are you sure you to access it’. If user clicks the yes option then system will allow the user to create sales order with the same deleted number.
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