Customizer problem in Sage 500

By | January 3, 2018

Recently while doing custom development in Sage 500 we were facing difficulty in customizer code and below is the detail explanation of the scenario.

New StuffNumber of ways to migrate AR Customer into Sage 100 ER

Our requirement was to call the child screen on click of customizer button click, but it was opening in the background. We have used VBScript code as well to open the child screen, but the child screen was always opening in the background.

Please find below screenshot for the same.

maintain standard job reference screen

We have found a workaround to resolve the above issue.


To resolve this, follow the below steps:

  1. Go to Start–> Run and type ‘regedit’. Click ‘Ok’ to open the Windows Registry.
  2. Navigate to HKEY_CURRENT_USER\ Control Panel\ Desktop.
  3. Update the properties “ForegroundLockTimeout” – change the value from 30d40 to 0.
  4. Then restart the machine.

The customizer problem will get resolved by using this workaround.

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