Using Generative AI in Salesforce Apex to Automate CRM Tasks
Salesforce Apex allows developers to extend CRM capabilities by adding custom business logic and automation. However, most CRM records such as Leads and Cases contain unstructured text, making it difficult to quickly understand customer intent, priority, or business value. By integrating Generative AI with Salesforce Apex, we can automatically: In this blog, we’ll explore how… Read More »