Having accurate and accessible sales information is essential for making informed customer and sales decisions. However, when sales data is stored in Sage 300, users often need to switch between systems to review customer performance. To simplify this process, we developed a Sage 300 Sales Analytics Data Panel for the Company Summary screen in Sage… Read More »
Access Sage 300 Item History Directly from Sage CRM Businesses using Sage CRM and Sage 300 often manage important customer and transaction information across both systems. Sage CRM provides a central platform for managing customer relationships, opportunities, cases, and sales activities, while Sage 300 manages essential ERP information such as invoices, items, quantities, and sales… Read More »
Simplifying Quote and Order Search with Product Code Lookup Businesses managing a large volume of quotes and sales orders often spend considerable time searching for specific customer transactions. While Sage CRM provides powerful search capabilities, searching for quotes or orders based on the products they contain is not available by default. To address this challenge,… Read More »
Turning Customer Purchase History into Actionable Sales Opportunities For sales teams, knowing when a customer is likely to place their next order can make the difference between a successful follow-up and a missed sales opportunity. While customer purchase history contains valuable insights, manually reviewing order patterns across hundreds of accounts can be time-consuming and inefficient.… Read More »
The latest release, GUMU™ for Sage 100 – Sage CRM v5.6.0.5, is squarely focused on that: a batch of usability enhancements, performance tuning, and stability fixes that add up to a noticeably smoother experience for everyone touching the system. Whether you’re a Sage CRM customer running the integration day to day or a partner managing… Read More »
In our previous Dynamic Query Grid Blog, we explored how the Enhanced Dynamic Grid Query Manager simplifies displaying Sage 100 ERP data within Sage CRM using Query-wise and Table-wise configurations. Before creating your first Dynamic Grid, it’s important to understand the metadata that controls how the grid behaves. Metadata defines what data is displayed, how… Read More »
Imagine a sales representative is speaking with a customer over the phone. The customer asks about the latest invoice or available inventory. Without ERP data inside Sage CRM, users must switch to Sage 100, search for the required information, and then return to CRM. Repeating this process throughout the day reduces productivity. The Enhanced Dynamic… Read More »
In today’s competitive business environment, timely access to sales data is essential for making informed decisions. The Monthly Actual Sales Gadget was provided to one of our client which provides sales managers, executives, and business users with a clear and interactive overview of monthly sales performance, helping organisations monitor trends, compare historical data, and track… Read More »
In today’s competitive business environment, achieving sales targets is just as important as tracking actual sales performance. The Actuals Versus Target Gadget provided to one of our client provides organizations with a clear, visual comparison between sales targets and actual sales, enabling management and sales teams to quickly identify performance gaps and take corrective actions.… Read More »
In Sage CRM, one of our clients required a solution to monitor user activity on the Case entity. They wanted to know not only who modified a record, but also who viewed it and when. This level of auditing helps organizations improve accountability, maintain data integrity, and meet compliance requirements. To address this requirement, we… Read More »
