Handle Communications and Notes for a Case in CRM Self Service

By | April 18, 2009

As we know that there are a lot of limitations available in Self Service customization and Sage CRM does not support to customize the Self Service smoothly.

But if you are looking to create communications or add any notes against the case you have created in CRM Self Service?

If yes, then we have designed the functionality to add/edit any communications and notes against cases in CRM Self Service.