Category Archives: Outbound

How to control Email Forward and Reply Translations

Communications is one of the important pillars for running Business successfully. Sage CRM’s Email functionality has proved to be one of the strongest feature as it has its own internal e-Mail client that allows users to create, send and manage emails entirely within CRM. In this article I will make you familiar with the default… Read More »

Upgrading SageCRM with Inbound email customizations? Read this first.

Nothing is permanent but change is! Same applies to business software’s too. They have to be upgraded over the time in order to take an advantage of new technological advancements. The New Stuff: Have a look at Greytrix bulk Merge utility to merge your duplicate Customer, contact details: Many people find the process of… Read More »

Customizing Outbound Call Lists

Few days back we came up with an interesting question if outbound calls tab can be customized to add custom tab as per requirement. Well, answer is Yes, one can easily add custom tab. New Stuff: Twitter account under MyCRM SageCRM 7.2 Consider an example that you wanted to show all existing opportunities tab on this… Read More »