Selling is an integral part of a business firm, which may include items, services, etc. All these are prone to get damage, but you can attract your customer by giving them warranty. A warranty is a guarantee or promise, which provide assurance to your customer about your products/services that they are hoping to consume.
All this helps in building a consumer base as well as a brand name in the market. There is a provision in most of the enterprise systems which allow user to track/maintain the warranty of products/services that you have to offer and Sage 100 is not an exception. Here we are going to discuss the same as how can we set up warranty feature and use it in Sage 100. We can assign Warranty code to each inventory item and specify the number of days to calculate warranty expiration date. In order to start this feature, follow below points;
- Make sure that “Enable Warranty Tracking” option is checked in Item Maintenance option (Inventory Management ->Setup-> Inventory Management Options). If this option is not check, then you will get message “Setup indicates that this option is not available on your system” when try to open the Warranty Code Maintenance Screen.
- Now navigate to Inventory Management ->Setup -> Warranty Code Maintenance screen and add the warranty codes along with warranty days and description.
- You can assign warranty code to item from the “Inventory Management ->Main-> Item Maintenance” screen.
- Warranty expiration date is calculated automatically as per the warranty code set for the item. We can use Ship Date / Invoice Date from which we have to start the warrant tracking.
By using above mentioned simple steps, user can maintain warranty for items, warranty code etc. You can also make sure that, your customers are getting benefit of using your products. This will also help you to create a customer loyalty and even make money out of it by charging users for extended warranty periods.
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Greytrix – a globally recognized and one of the oldest Sage Development Partners is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience and expertise, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development, and implementation competence.
The unique GUMU™ integration solutions provided by Greytrix for Sage 100 include Sage 100 integration with Sage CRM, and Salesforce.com, Dynamics 365 CRM, the migration solutions include Sage 100 Migration from Sage 50 US, Sage Intacct, QuickBooks, Sage Business Vision and Sage Business Works. We also offer best-in-class Sage 100 customization and development services to Sage business partners, end users, and Sage PSG worldwide. Sage 100 product listings by Greytrix include Salesforce – Sage ERP integration available on Salesforce Appexchange, Dynamics 365 CRM – Sage ERP integration available on Microsoft Appsource (Free Trial).
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