COM Class Factory Error on accessing SalesLogix web

By | December 24, 2012

I encountered the below error while navigating the Sales Logix web today.

At first go it looked to be similar to the problem mentioned in my below blog post.

COM Class Factory Error in SalesLogix


Tried to resolve the same by following the similar approach however no success.
Below are the settings on IIS which helped resolving the problem.
1. Go to Start | Run.
2. Type inetmgr command to open the IIS Manager.
3. Expand the server name and select the Sales Logix Application pool.
4. Right click and select the Advanced Settings.

5. Set Load User Profile to True.
6. Click on Ok button and apply the settings.
7. Select the SLX Web Reporting application pool and follow the steps 4 to 6.
8. Perform IISRESET.