Progress Bar on Sage CRM entity screens

By | October 20, 2014

Sage CRM can be customized to display animated spinner and progress bar. A loading animation is an important signal to the user that the application is still doing something and the user should wait for the action to complete. This is even more important when you are updating bulk data and the system is taking a long time to complete the task.
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Recently we came across a scenario where an organization is using Case entity extensively in their business process. As a result, Case new and summary screen were saving data slowly. As there is no way to identify whether the system is still performing saving action, users used to click on Save button twice and hence duplicate records were added into the system.
To overcome this problem, we designed a script that will be executed on click of Save button and will add an Animated Spinner on the screen as shown below. Let’s have a step by step look of how it is added to the Case screen.
1) Navigate to Administration | Customization | Cases.
2) Navigate to Screens and select CaseDetailBox.
3) Add below script to Create Script section of any field and click on Update button.
eWare.AddContent (“<div id=\”progressBar\” style=\’font-family:arial;font-size: 20px;text-align:center;display:none;\’ > <strong> <font color=’red’>Please wait….</font></strong><br/><br/><img src=’../Spinner.gif’></img></div>”);
4) Add below script to Custom Content Section of CaseDetailBox and click on Save button.
if (typeof window.addEventListener != ‘undefined’)
else if (window.attachEvent)
function HandleSaveButton()
var navlinks = document.getElementsByTagName(‘A’);
for (var i = 0; i < navlinks.length; i++)
var accesskey = navlinks[i].getAttribute(‘accesskey’);
if (accesskey == “S”)
LinkTo = navlinks[i].innerText;
LinkToImg = new String(navlinks[i].innerHTML);
if ((LinkTo == “Save”) || (“Save.gif”)>0) )
var sCancelURL = navlinks[i].href;
navlinks[i].href = “javascript:AddLoadingImage();”
function AddLoadingImage()
This will show Progress Bar on Case screen when Save button is clicked. Refer below screenshot.
You can apply similar Animated Spinner to any other entity by following similar steps.
Also Read:
1) Codeless Customization: Add Custom Entity New Screen when accessed through iPhone
2) Change font color for Textboxes on standard screens
3) Can I change the caption color of Tab in CRM?
4) Add Divider or Subsection for existing screen in Sage CRM
5) Printing current Sage CRM Screens to PDF