When creating quotes in Sage CRM, the shipping address may not always be confirmed. Waiting for the final delivery address can delay order processing.
With GUMU™ for Sage CRM–Sage 300, a customization allows users to promote quotes even when the shipping address is yet to be determined.
Shipping Address TBD Checkbox
A new Shipping Address TBD checkbox has been added to the Order Summary screen in Sage CRM. Users can select this checkbox when the shipping address is not yet available.
How It Works
When a quote is promoted to a Sage 300 order through GUMU integration, the system checks the checkbox selection:

- Checkbox selected: The integration automatically populates the Shipping Address Line 1 field in Sage 300 with
TBD. - Checkbox not selected: The shipping address is processed using the existing integration logic.
Once the actual shipping address is confirmed, the team can update the address on the Sage 300 order according to the company’s business process.

This customization allows sales users to proceed with quote promotion without waiting for a finalized shipping address. It also provides a consistent way to identify orders requiring address confirmation while preserving existing address handling for other orders.
About Us
Greytrix – a globally recognized and one of the oldest Sage Development Partners is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience and expertise, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development, and implementation competence.
Greytrix has some unique integration solutions developed for Sage CRM with Sage ERPs namely Sage X3, Sage Intacct, Sage 100, Sage 500, and Sage 300. We also offer best-in-class Sage ERP and Sage CRM customization and development services to Business Partners, End Users, and Sage PSG worldwide. Greytrix helps in the migration of Sage CRM from Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes add-ons like Greytrix Business Manager, Sage CRM Project Manager, Sage CRM Resource Planner, Sage CRM Contract Manager, Sage CRM Event Manager, Sage CRM Budget Planner, Gmail Integration, Sage CRM Mobile Service Signature, Sage CRM CTI Framework.
Greytrix is a recognized Sage Champion Partner for GUMU™ Sage X3 – Sage CRM integration listed on Sage Marketplace and Sage CRM – Sage Intacct integration listed on Sage Intacct Marketplace. The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for the processing and execution of application programs at the click of a button.
For more information on our integration solutions, please contact us at sage@greytrix.com. We will be glad to assist you.