Author Archives: greysagecrm

Use Escalation Rules for Birthday and Anniversary wishes

Hello everyone!! As we all know, Sage CRM comes with a powerful tool which allow system to notify users in form of Escalation emails. The Escalation feature is best utilized in Case management module of CRM wherein on breaching the SLA reminder emails goes out of system. In our recent implementation, we have extended this… Read More »

Sage CRM has extensive solution for Promotional Merchandise industry.

Promotional Merchandise Industry will have multiple complex scenarios. For example, Amazon is based out of US its Vendors are in France and its customers are in India. So, its purchase and sales transaction will happen in different currencies and requires to be integrated with their financial systems with in ERP. Whereas, company itself works in… Read More »

Unable to Download Data through Sage CRM Mobile Apps – Part 2

This blog is in continuation of my previously written article where I have explained you detailed steps to troubleshoot issues faced within Sage CRM mobile application. You can go through the link added below for your reference. Today I will discuss one more such issue I faced recently due to silly configuration mistake of default… Read More »

Unable to Download Data through Sage CRM Mobile Apps – Part 1

Hello Everyone! 🙂 As we all know, Sage CRM is getting enhanced day by day with its advanced level features as well as easy to access facility. And in today’s world when it comes to portability, product which could be accessible through mobile apps is one of the main requisite in demand. Sage CRM has… Read More »

Stay updated with your Remaining Forecasted Quota in Sage CRM 7.3

In every Business world, Sales Forecasting is of utmost importance in order to track the growth of the business. Managing the sales forecast in appropriate or say timely basis not only helps to track business growth but also helps in tracking employee’s performance. In below article, I will bring into your notice one of the… Read More »

Send Auto – Festival Greetings through Sage CRM

In Sage CRM, Timings functionality has helped to track the duration of any entity record right from the time it is opened till it gets closed. For a more accurate measurement of duration, this information can be combined with a Business Calendar, which defines standard business days and work times along with Holiday Sets for… Read More »

Interactive Dashboard refuses to work? This could be related to SQL Server Configuration error

Everyone over here must be very much aware of Sage CRM installation process and its pre-requisites. But if you are facing Sage CRM installation for the first time then, it can be a little daunting. As successful CRM installation process itself determines or say confirms whether you will be facing tomcat related issues or not.… Read More »

Calling Stored Procedure from Workflow Rule

Hello everyone!! By far we all know that Workflow is one of the powerful features of SageCRM. This functionality has provide us a multi usage feature to implement our basic as well as advance customization change request such as Set Colum Value, Send Email etc. Here with this blog I would like to explore one… Read More »

Restrict Sage CRM user to access your integrated ERP data using Integration

Customer Relationship Management (CRM) provides important business functionality to marketing, sales, service and other processes involving customer and employee interactions. It’s Integration with Enterprise Resource Planning (ERP) or accounting systems, eCommerce platforms, lifecycle management systems and collaboration and communication systems allows interactions and exchange of information that are integral part of an Organization systems. But… Read More »