Category Archives: CRM72

Blog 3: Build Advanced Dynamic Grids Using SQL and Tables

In the previous blog, we explored Dynamic Grid Metadata and how field names, titles, formats, templates, mappings control the presentation and behavior of a Dynamic Grid. Blog 1: Introducing the Enhanced Dynamic Grid Query Manager in GUMU for Sage CRM and Sage 100 Blog 2: Understanding Dynamic Grid Metadata: The Building Blocks of Dynamic Grids… Read More »

Controlling Change Button Access Based on User Role and Primary Team

In business applications, not every user should have the same level of access. While many users may need to view records and information, only authorized users should be able to modify them. One of our client wanted control over record modifications, so a customization has been introduced to control the visibility of the Change button… Read More »

Sage CRM Company Summary: Bringing Sage 300 Sales Analytics Directly in Sage CRM

Having accurate and accessible sales information is essential for making informed customer and sales decisions. However, when sales data is stored in Sage 300, users often need to switch between systems to review customer performance. To simplify this process, we developed a Sage 300 Sales Analytics Data Panel for the Company Summary screen in Sage… Read More »

Sage CRM Customer Order Tracking: Improve Follow-Up and Sales Opportunities

Turning Customer Purchase History into Actionable Sales Opportunities For sales teams, knowing when a customer is likely to place their next order can make the difference between a successful follow-up and a missed sales opportunity. While customer purchase history contains valuable insights, manually reviewing order patterns across hundreds of accounts can be time-consuming and inefficient.… Read More »

Understanding Dynamic Grid Metadata: The Building Blocks of Dynamic Grids

In our previous Dynamic Query Grid Blog, we explored how the Enhanced Dynamic Grid Query Manager simplifies displaying Sage 100 ERP data within Sage CRM using Query-wise and Table-wise configurations. Before creating your first Dynamic Grid, it’s important to understand the metadata that controls how the grid behaves. Metadata defines what data is displayed, how… Read More »

Introducing the Enhanced Dynamic Grid Query Manager in GUMU for Sage CRM and Sage 100

Imagine a sales representative is speaking with a customer over the phone. The customer asks about the latest invoice or available inventory. Without ERP data inside Sage CRM, users must switch to Sage 100, search for the required information, and then return to CRM. Repeating this process throughout the day reduces productivity. The Enhanced Dynamic… Read More »

Monthly Actual Sales Gadget: Transforming Sales Data into Business Intelligence

In today’s competitive business environment, timely access to sales data is essential for making informed decisions. The Monthly Actual Sales Gadget was provided to one of our client which provides sales managers, executives, and business users with a clear and interactive overview of monthly sales performance, helping organisations monitor trends, compare historical data, and track… Read More »

Actuals Versus Target Gadget – Monitor Sales Performance with Confidence

In today’s competitive business environment, achieving sales targets is just as important as tracking actual sales performance. The Actuals Versus Target Gadget provided to one of our client provides organizations with a clear, visual comparison between sales targets and actual sales, enabling management and sales teams to quickly identify performance gaps and take corrective actions.… Read More »

Sage CRM Audit: Record View and Change Tracking.

In Sage CRM, one of our clients required a solution to monitor user activity on the Case entity. They wanted to know not only who modified a record, but also who viewed it and when. This level of auditing helps organizations improve accountability, maintain data integrity, and meet compliance requirements. To address this requirement, we… Read More »

GUMU™ for Sage CRM – Sage 100: Export YTD Sales Details to Excel from Customer Context

GUMU™ for Sage CRM – Sage 100 is a real-time, bi-directional integration that seamlessly connects CRM and ERP processes. One of its key strengths is its flexibility, allowing businesses to tailor the integration to match their specific operational requirements. At Greytrix, we continuously enhance our GUMU™ integration to simplify day-to-day business operations. As part of… Read More »