Category Archives: Uncategorized

Change the standard dedupe behavior

Dedupe process is the matching logic which is one of the very essential components of CRM system nowadays. This is required in order to avoid duplicate data entries in the system. Standard Sage CRM install has also incorporated this feature for entities like Company and Person which hold prime importance in CRM. How to configure… Read More »

External database connectivity

In my previous post I have discussed the methodology for data archival process in CRM. The part of the process also includes connecting an External Database. Suppose we are archiving communication table. That means we need a table similar to that of communication table to archive data in the similar fashion as that of the… Read More »

CRM data Archival process

This is in continuation with my previous post regarding data archival on this blog site. You can go through the below link to follow the same. http://sagecrmaddons.blogspot.com/2009/05/greytrix-sage-crm-archive.html The above post was more about the problem definition and it also summarizes the proposed solution for the same. Here we will discuss how the actual flow or… Read More »

Print Avery Labels from CRM

Use of labels has been greatly identified in terms of mailing due to ease of printing and accuracy of the data. Several business methodologies maintaining relation with clients through mails use the Avery standard labels to be used to quickly consolidate client details and attach the same on any material. Multiple labels can be printed… Read More »

Territory Profiles Issue in CRM

Territories and Territory profiles are the salient features provided by Sage CRM. These functionalities are most important in order to handle the data security worldwide as per the organizational structures. As we all know that Territory profiles are used to handle the access rights. We can create profile, set access rights for the primary entities… Read More »

Data Import Routines

Though CRM systems are capable of maintaining and managing Business related data thoroughly over the web, most of the business structures still won’t allow the data entries to be done in actual working environment. For such prospects, even if Sage CRM holds the greater importance from business perspective, the web architecture of CRM can’t be… Read More »