Tag Archives: cti framework

Disable Click to dial Links on Phone Number in Sage CRM

Sage CRM allows to create and maintain Customer and their Account information in CRM. This information can be either their Company details, personal details, Email, phone numbers etc. We can even add multiple contact details against one company. Some industries used to do tele calling to their customers or customers calls them regarding their queries… Read More »

Sage CRM CTI Framework Is Compatible With Sage CRM 2020

In the year 2020, Sage has come up with the latest release of Sage CRM (2020R1 and 2020R2). This updated version comes up with additional features and compatibilities. Also, most of the minor bugs related to custom entities are being resolved with this updated version. CTI framework will manage the existing Sage CRM environment to allow for… Read More »

Greytrix Sage CRM CTI Framework

Integrating enterprise customer database with computer telephony systems to provide prompt customer response each time. Communication with Clients or Business Partners through telephones, emails, and chats is an indispensable part of businesses for offering cutting-edge services and closing deals.  Managing customer communication is a hassle unless you have an integrated system wherein all the details… Read More »