Synchronizing Salesforce and Sage 300: Viewing Promoted Accounts made Easy with GUMU™ Integration

In this blog, we’ll explore one of the key features of GUMU™ Integration of using the new Lightning interface. This feature allows you to view the information of an existing Promoted “Account” in Salesforce as a “Customer” in the Sage 300 ERP System.

Viewing Promoted Accounts made Easy with GUMU

With this feature, viewing promoted accounts made easy for users and can view and synchronize data related to Sage 300. Follow the steps outlined below:

Login to Salesforce.
Navigate to GUMU™ Integration and click on the Account tab.
Next, click on the New button and fill all the required information.
Select the Account that you have created.
Click on the ERP Addresses and Fields tab.

Account Screen

If the Account is not promoted, a message will be displayed, “Please link this Account with the ERP”.
If the Account is not linked or promoted to a Customer record in Sage 300, you can promote or link the Account using the Link Account functionality in GUMU Settings. For detailed instructions on how to promote an Account, please refer to the Sage 300 blog here).
Once an Account is promoted it becomes a new record in Sage 300 ERP.
The ERP Fields tab will now be divided into two sections :
- ERP Fields
- Refresh ERP Data

Section 1: ERP Fields

After promoting the Account to Sage 300, the following fields will be displayed:

Customer No.
Category
Tax Group
Fax
Integration Key
External UID

Sage 300 ERP Fields with matched data

Section 2: Refresh ERP Data

Refresh ERP Data is the functionality which compares the Sage300 ERP-SF data and if there is any mismatch between the data then it updates the fields in Salesforce on the basis of real time changes.In this feature there are two scenarios to consider:

If the data matches
If the data is mismatched

First Scenario: If the data matches

Sage 300 ERP Fields with matched data

As shown in image, if there is no mismatch in the data then a label along with the Preview button will be displayed.

When the user clicks the Preview Button, a screen will pop up displaying the data from both Salesforce and Sage 300 ERP. Below image shows exactly what this screen looks like.

Preview Data

Second Scenario: If the data is mismatched

If there is a data mismatch, a label, along with the Preview and Sync buttons, will be displayed. Clicking on the Preview button will open a pop-up displaying the data from Salesforce and Sage 300 ERP. Clicking on the Sync button will synchronize the mismatched Salesforce data with the Sage 300 ERP data.

Sage 300 ERP Fields with mismatched data

When the user clicks the Preview Button, a pop-up will appear displaying the data from Salesforce and Sage 300 ERP. The mismatched data will be highlighted, making it easy for the user to identify discrepancies. Below image shows exactly what this screen looks like when the user clicks the Preview Button. The Sync Button is also available on this screen.

Previewed Data (If the data is Mismatched)

By following the above blog instructions, you will be able to learn “Synchronizing Salesforce and Sage 300: Viewing Promoted Accounts Made Easy with GUMU™ Integration“.

If you still have queries or any related problems, don’t hesitate to contact us at salesforce@greytrix.com. More details about our integration product are available on our website and Salesforce AppExchange.

We hope you may find this blog resourceful and helpful. However, if you still have concerns and need more help, please contact us at salesforce@greytrix.com.

About Us
Greytrix – a globally recognized and one of the oldest Sage Development Partner and a Salesforce Product development partner offers a wide variety of integration products and services to the end users as well as to the Partners and Sage PSG across the globe. We offer Consultation, Configuration, Training and support services in out-of-the-box functionality as well as customizations to incorporate custom business rules and functionalities that require apex code incorporation into the Salesforce platform.

Greytrix has some unique solutions for Cloud CRM such as Salesforce Sage integration for Sage X3, Sage 100 and Sage 300 (Sage Accpac). We also offer best-in-class Cloud CRM Salesforce customization and development services along with services such as Salesforce Data Migration, Integrated App development, Custom App development and Technical Support business partners and end users.
Salesforce Cloud CRM integration offered by Greytrix works with Lightning web components and supports standard opportunity workflow. Greytrix GUMU™ integration for Sage ERP – Salesforce is a 5-star rated app listed on Salesforce AppExchange.

The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for processing and execution of application programs at the click of a button.

For more information on our Salesforce products and services, contact us at salesforce@greytrix.com. We will be glad to assist you.

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