Ways to Replace Sage CRM License Key

By | August 26, 2013

Sage CRM is a license product and every license product has its expiry. However, if Sage CRM license key get expired, one can easily obtain new key from Sage Partners/Resellers. Now, the next step is to activate the License keys for Sage CRM.
There are 3 ways user can change the License keys of Sage CRM
LicenseKeyUpdate application:

a. This application exists at the installed location on Sage CRM server. Say if Sage CRM is installed in C drive, then it would get installed in C:\Program Files\Sage\CRM\<<CRM Instance>>\License Update\
b. Run LicenseKeyUpdate.exe application.
c. Select Sage CRM Install Name for which you need to update the License Keys.
d. Enter new license keys in provided block and Click on Next button to proceed further.
e. Finish the installation.

The New Stuff: Login Error in Sage CRM
Re-running installation (setup.exe) from the Sage CRM DVD

a. Re-run the installation (setup.exe) from the Sage CRM DVD
b. Select “Change existing install of CRM” option to start the process.
c. Select the Sage CRM instance to be upgraded
d. You will get a list of options Select “License Key” checkbox
e. Enter new license key in provided block and Click on Next button to proceed further.
f. Finish the installation.

Through Registry

a. Execute Run command and type RegEdit to open Registry Editor.
b. Navigate to the below path.

For 32-bit server:

In Registry Editor navigate to HKEY_LOCAL_MACHINE >> SOFTWARE>> eWare >>Config >>/<<CRM Instance>>

For 64-bit server:

In Registry Editor navigate to HKEY_LOCAL_MACHINE >> SOFTWARE >> Wow6432Node>> eWare >>Config >>/<<CRM Instance>>

c. Here you can see the LicenseKey node. Right Click and select Modify data option.


d. Enter the correct CRM Keys into the Value data and click on OK button.
e. Run IISRESET command to update the license key.

So in future, if you want to change the Sage CRM license keys you can follow any of the above methods.


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