Rich Text Editor on Multiline Text fields

By | August 5, 2014

As we know that Rich Text editor feature if available in any of the application gives flexibility for users to format the contents of an email in a good looking and professional manner. This feature is provided by SageCRM out of the box on email screens. However we can also extend this functionality to other areas of CRM.
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In this blog I will explain the trick we can use to enable rich text editor for Multiline text fields. Let us assume for an example, we want to add Multiline text field named “User Signature” on user entity to capture email signature for every user. Here is how you can do this and enable rich text editor for the field.
1. First create a field named “user_signature” as multiline text field on Users entity.
2. Add this field to User Admin Extra Box screen to display on User Details section.
3. Add below JavaScript in Custom Content field of User Admin Extra Box screen and click Save button.
<script src=”/<CRM INSTANCE NAME>/fckeditor/fckeditor.js” type=”text/javascript”></script>
<script src=”/<CRM INSTANCE NAME>/CustomPages/FCKFields.js” type=”text/javascript”></script>
4. Copy below code and paste it in notepad. Save the file with name “FCKFields.js” under CustomPages folder.
var _FCKFields = Array();
function FCKFields() {
_FCKFields = arguments;
window.attachEvent(‘onload’, function() {
cssPath = document.styleSheets[0].href;
addr = window.location.toString();
serverAddr = addr.slice(0,[^:\/]\//)+1);
cssPath = cssPath.replace(serverAddr, “”);
crmVirtDir = cssPath.slice(0,\/Themes/)+1);
theme = cssPath.split(‘.’)[0];
theme = theme.slice(\/[^\/]*$/)+1);
for (var i=0;i<_FCKFields.length;i++) {
var oTextArea = document.getElementsByName(_FCKFields[i]);
if (oTextArea.length>0) {
oTextArea = oTextArea[0];’soln_solutiondetails’;
var oFCKeditor = new FCKeditor( _FCKFields[i], ‘100%’, ‘100%’, ‘CRM’) ;
var sBasePath = crmVirtDir + “FCKeditor/”;
var sBaseHref = serverAddr + crmVirtDir + “eware.dll/”;
oFCKeditor.BasePath = sBasePath;
oFCKeditor.Config[“BaseHref”] = sBaseHref;
oFCKeditor.Config[“DefaultLanguage”] = getFCKLang(CurrentUser.user_language);
oFCKeditor.Config[“DefaultLanguageCRM”] = CurrentUser.user_language;
oFCKeditor.Config[“SkinPath”] = crmVirtDir + “Themes/FCKEditor/”+theme+”/skins/office2003/”;
oFCKeditor.Config[“EditorAreaCSS”] = crmVirtDir + “Themes/FCKEditor/”+theme+”/css/fck_editorarea.css”;
oFCKeditor.Config[“SpellChecker”] = “JSpellCheck”;
oFCKeditor.Config[“StylesheetJSpell”] = serverAddr + crmVirtDir + “Themes/FCKEditor/”+theme+”/jspell/jspell.css”;
} else {
var oDiv = document.getElementById(‘_Data’ + _FCKFields[i]);
if (oDiv!=null) {
strContent = oDiv.innerHTML.replace(/&lt;/g, ‘<‘).replace(/&gt;/g, ‘>’);
oDiv.innerHTML = strContent;
5. Here is how the field will look like when on User Details screen.
Now, we have this feature available on user screen we can fetch user signature for mailing purpose.
Also Read:
1) SMTP details for Custom Emails from COM API
2) Pop Up Email Screen before sending mail through workflow
3) Processing Inbound Emails using Rule-sets
4) Using ArgoSoft Email server with Sage CRM
5) Disallow sending emails using outlook