Real Time Work Ticket data using GUMU™ Integration.

By | December 9, 2022

GUMU for Sage CRM – Sage 100 integration is a real-time bi-directional link where we synchronize all the customer data from Sage 100 to Sage CRM and vice versa. Using GUMU integration, we have displayed most of the information directly from Sage 100 in custom tab in Sage CRM.

New Stuff: New Feature in GUMU for Sage CRM – Sage 100 Integration – Find Inventory

In this blog, we will go through a View ERP tab that is the Work Ticket tab it displays the Work Ticket-related information from Sage 100 at Customer Level and Global Level, from the Job – mfg. Custom Servers Company module.  When we click on the “Work Ticket” tab in the View ERP Data tab, it displays the Work Ticket records against the Customer that sync in real-time from Sage 100. Refer the below Screenshot.

Similarly, we have the Work Ticket tab on the Global Level, where the data gets display based on the with the help of provided filters.

The new features incorporated in the Work Ticket tab are listed below –

  • Date Criteria and Parent Item Number and Step Description filter allow the user to select a specific record based on the filter that makes it user-friendly.
  • The View detail page provides complete information on the work ticket header data and various grids similar to Sage 100 Work Order Entry.
  • The Line Item Grid showcases the Items against the work ticket and their attributes.
  • The Global Level Work Ticket tab only shows the records when we apply the filters, which enables us to view specific data according to the custom input.

The Work Ticket Header

Line Item Details Grid

Part Entry Grid and Labor Grid

Direct Cost Grid and Status Grid

Work Ticket tab at Global Level

About Us

Greytrix – a globally recognized and one of the oldest Sage Development Partners is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience and expertise, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development, and implementation competence.

Greytrix has some unique integration solutions developed for Sage CRM with Sage ERPs namely Sage X3Sage IntacctSage 100Sage 500, and Sage 300. We also offer best-in-class Sage ERP and Sage CRM customization and development services to Business Partners, End Users, and Sage PSG worldwide. Greytrix helps in the migration of Sage CRM from Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes addons like  Greytrix Business ManagerSage CRM Project ManagerSage CRM Resource PlannerSage CRM Contract ManagerSage CRM Event ManagerSage CRM Budget PlannerGmail IntegrationSage CRM Mobile Service SignatureSage CRM CTI Framework.

Greytrix is a recognized Sage Champion Partner for GUMU™ Sage X3 – Sage CRM integration listed on Sage Marketplace and Sage CRM – Sage Intacct integration listed on Sage Intacct Marketplace. The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for the processing and execution of application programs at the click of a button.

For more information on our integration solutions, please contact us at We will be glad to assist you.