Author Archives: Greytrix

Set Communication status ‘Complete’ in Two click

As we know Sage CRM is having a countless feature that helps user to handle the business process stress-free. Creating communication of different types like task and appointment, which helps user to save their meetings and to do for multiple entities. As Sage CRM is providing one feature that helps to set a communication status… Read More »

Next and Previous button on Communication Summary screen

In Sage CRM, communication entity help to keep track of daily task, appointments and email which is being exchange within organization and outside as well. On communication tab we find list of communications for parent entity company,person,opportunity and cases etc. New Stuff: Error exporting reports to excel in CRM Part-7 Standard Communications list displayed below.… Read More »

Append Percentage Symbol with the field value in Sage CRM

Sage CRM’s extensible flexibility has always proved beneficial for the implementers to work on it as well as for the users from accessibility point of view. Right from high level of customizations to minor level of changes, everything can be easily implanted in Sage CRM. One such flexible standard feature of Sage CRM is the… Read More »

Error exporting reports to excel in CRM Part-7

“Error exporting reports to excel” one of the known as well as dreadful error in Sage CRM’s history. Though we have a good collection of knowledgebase to tackle this issue, with the release of new versions of Sage CRM and its various new features; the cause of these specific issue has also kept differing. New Post:… Read More »

GUMU™ integration is now compatible with Sage 100 v2020

GUMU™ Integration has a User Friendly Interface with Real time bi-directional link that integrates your front and back office, as a result making changes in either of the systems is directly reflected into another system or vice-a-versa. With the GUMU™ Sage CRM – Sage 100 Real-time, Bi-directional integration, you can access customer information, promote orders… Read More »

How to add Assigned User filter on dashboard’s gadgets

In my previous blog I explained how dashboard gadgets help us to summarized data from different entities at one place and how we can assign a gadget template on the basis of teams. Recently one of our client came up with requirement to add User and Team filter on gadgets. New Stuff: Sage CRM 2020… Read More »

How to add Team filter on dashboard’s gadgets.

In our previous blog we explained how to add user filter on dashboard gadgets. In this blog we will see how to add teams filter. The steps to add team filter are same as that to add user filter, only few changes in views needs to be done. New Stuff: Sage CRM 2020 R1: Extended… Read More »

Assign Dashboard templates to particular Team

Sage CRM allow users to create custom dashboards, according to data feeds which they want to have look at from different entities at same time. It can be in list, chart or report format. As we all know Sage CRM provides security constrain on data team wise, user wise, territory wise, assigned to and created… Read More »

Sage CRM 2020 R1: Extended support for Nested Mail Merge – Part 2

This blog is in continuation to the topic of Nested Mail merge in Sage CRM 2020 R1. You can refer the below link for the same. In this blog, we will explain how to create the Nested mail merge templates against the new entities definition recently added in MailMergeRelatedInfo table. Related Post: Sage CRM 2020… Read More »

Sage CRM 2020 R1: Extended support for Nested Mail Merge – Part 1

Sage CRM always had the capability to allow the users to create mail merge documents using the concept of nested mail merge. Now with the release of SageCRM 2020 R1, this feature of Sage CRM is enhanced further. In earlier versions of Sage CRM, user was able to create nested mail merge template only for… Read More »